Manager, Communications

Job Description:

Corporate and Public Affairs (CAPA) delivers best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. We deliver on CAPA's mission to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, drive business outcomes and enhance our brand.

We are hiring an experienced communications professional to work closely with Corporate and Public Affairs (CAPA) colleagues supporting external and internal communications programs for TD Insurance.

The successful candidate will be a strong communicator who has superior stakeholder management and relationship-building skills, proven experience in navigating issues as well as in media relations, storytelling and executing events.

If you consider yourself to be :

• A seasoned professional communicator with proven media relations, issues management, executive communications, internal communications, and social media experience.
• Someone who thrives in a collaborative environment.
• A strategic, innovative and creative thinker.
• Self-motivated and naturally inquisitive.
• An entrepreneur at heart who is excited and motivated by the opportunity to fill "white space" with fresh thinking, creative ideas and new programs that will drive transformational growth and strong results.

Key accountabilities include:

• Play a lead role in driving strategy and delivering external communications for TD Insurance which includes overseeing and prioritizing incoming media requests; planning and executing media/stakeholder events; and researching and writing flawless communication materials, including press releases, articles, media pitches and announcements.
• Work closely with senior leaders and key business partners to develop and execute on comprehensive media relations strategies and plans.
• Work closely with Senior Manager to build communications and thought leadership opportunities for the CEO and President of TD Insurance.
• Manage media and reputation issues by being an advocate for clear, credible and transparent messages and supporting TD spokespeople to deliver.
• Identify and use the most appropriate storytelling tools to produce and deliver compelling content to employee and external audiences, leveraging traditional, online and social that will help influence stakeholders and drive engagement across a number of channels, audiences and geographies.
• Foster meaningful and lasting relationships with key journalists who cover the Insurance industry.
• Manage relationship with PR agency to help deliver end-to-end earned, owned and paid results.
• Develop and execute internal communications tactics that celebrate our colleagues and their achievements, and support TD Insurance priorities.
• Collaborate with teams across TD Insurance, as well as key stakeholders and control partners including Product teams, Marketing, HR, Publishing, Legal, Risk, Privacy and Compliance.
• Demonstrate strong project management skills and the ability to partner effectively across the organization and with colleagues within CAPA.

Required skills and experience for the job:

• A minimum of 7-12 years of experience in corporate or agency communications environment.
• Proven track record in both proactive and reactive media relations, with strong issues management skills.
• Proven experience providing communications counsel to business partners and senior executives.
• You are known for your critical thinking, common sense and good judgement when dealing with sensitive matters.
• You have exceptional writing and editing skills with the ability to reach the hearts and minds of your audience through compelling storytelling.
• An entrepreneurial and adaptable mindset.
• Ability to understand complex subject matter and distill it into communications that are simple and easy to understand.
• Digital fluency and demonstrated experience using social media for corporate clients.
• You can deliver success independently on deadline but as a team leader, you help colleagues and others across the bank achieve success collaboratively.
• Ability to prepare and manage communication budgets for large projects.
• Experience working in the Insurance industry.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes, and each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, access to an online learning platform and mentoring programs to help you unlock future opportunities.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview and communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.