Senior Operations Supervisor

Ride the next mile with us!

Responsabilities

• Communication: Have the ability to articulate workload in the station amongst the team, have difficult conversations, Coordinating and managing business partners, allocating routes already optimized/distributed to drivers.
• Organization: Task orientated and ensuring daily operations of the station.
• Managing: undelivered packages and warehouse returns and completing a daily report at the end of the shift. Participating in the development of procedures and working methods in collaboration with the Regional Operations Manager and monitoring KPIs (Key performance indicator).
• Being resourceful and autonomous: Solution focused and goal orientated in making decisions and being able to execute tasks at hand. Would be the first point of contact for daily/emergency situations.
• High paced and stress environments: The environment works under very limited and tight deadlines. Adaptability to the business needs of quick decisions, problem solving, escalations and people leadership, to run a smooth operation.
• Safety and Health: Ensure safe work methods and behaviors for all who interact in the station.
  
  

Qualifications

• At least 3-4 years in an operations supervisory role, preferably in the transport industry.
• Know the current occupational health and safety regulations in force.
• Have general computer knowledge (Office365).
• Have knowledge of current transport laws and regulations.
  
  

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.