Student Recruiter and Advisor

UPEI’s Office of Recruitment and First Year Advisement is seeking a highly motivated, hardworking, and innovative individual to join our recruitment team. Reporting to the Manager of Recruitment, the incumbent will work with an interdisciplinary team to deliver the support and services required for the recruitment and retention of prospective UPEI students. The incumbent will also play a critical role in the enhancement of recruitment activities through social media and virtual activities.

The Office of Recruitment and First Year Advisement plays a critical role in the University’s strategic plan. It serves a central role in connecting prospective students and their parents to UPEI and promoting UPEI’s excellence and opportunities to a wide range of audiences both within and outside Canada. As the first contact for prospective students, the office endeavors to provide fast, professional, personalized, caring, and accurate responses to students’/counselors’ inquiries and requests. Online and virtual engagement activities are increasingly important for all these purposes. The Office works closely with all the academic faculties and other support service units on campus to nurture and build a caring, supportive, and inclusive network that aims for the best possible student transition from high school into their university life in a dynamic, fast-paced environment. As the only university in the Province, UPEI plays a significant role in community growth in the province. The Recruitment Office not only aligns its functions with the institutional transformation but also with the development and transformation of the larger communities in PEI. Excellence, diversity, equity and inclusion are fundamental to our missions.

Responsibilities:

• Develop and participate in recruitment activities; coordinate domestic and international recruitment planning and activities including in-person and virtual secondary and post-secondary school and community and agency visits and presentations
• Work directly with high schools and their counseling staff to support the transition of incoming students to UPEI
• Work directly with stakeholder groups that influence and support students in their decisions about pursuing post-secondary education (i.e. partner institutions, parents, other organizations, etc.)
• Nurture key relationships within the high-yield school, post-secondary institutions, community agencies, industry, and other critical organizations associated with potential student applicants
• Develop and maintain a comprehensive prospective communication map for targeted communication, electronic publications, and newsletters for various student populations and their promoters and influencers throughout the recruitment cycle, identifying and acting on gaps, barriers, and opportunities
• Research, review and evaluate data through various channels to adapt and develop recruitment and conversion plans using social media, webinars, IMS, etc.
• Provide admission and program information to a diverse range of prospective students and stakeholders and represent UPEI in other recruitment or related events
• Support incoming first year UPEI students in their transition to university through coordinated academic advising and registration activities
• Work with the university recruitment team and other on-campus stakeholders in the development and delivery of recruitment initiatives (including promotional materials development, activities, events and other engagement strategies)
• Other duties as required

Qualifications:

• An undergraduate degree; preference is given to candidates with recruitment and student transition experience
• Strong experience with public speaking and high comfort level of speaking to diverse groups (such as students, parents, school principals within and outside Canada, etc.); dynamic and energetic public speakers are strongly preferred
• Proven critical thinking, conflict resolution and collaborative decision-making skills
• Experience of working with the public in a professional setting
• A thorough understanding of the needs and expectations of first year university students, particularly that of UPEI students, including what influences their decisions about choosing a postsecondary institution. Experience with UPEI programs and services is a strong asset
• Knowledge of University programs, academic units, student supports and student life
• Ability to handle sensitive issues competently, independently
• Excellent interpersonal and communication skills
• Demonstrated experience in using technology (including social media platforms) that support student engagement activities
• Demonstrated experience analyzing data (particularly enrolment data) and working with data systems such as CRM
• Willingness and flexibility to travel and work irregular hours to accommodate the travel schedules and situations
• Demonstrated, excellent judgment and creativity, and problem-solving skills
• A valid driver’s license for the use of UPEI vehicles and the ability to travel domestically and internationally
• Ability to carry boxes of promotional materials and display units