Receptionist/Admin Assistant

RLG is an implementation firm that partners with clients to accelerate their improvement journey.

We implement transformative change through on-site coaching that shifts the processes and behaviours of leaders and teams to achieve their strategic and operational goals, connecting the front-line to the bottom line.

We are looking for a dynamic and customer-service-oriented Receptionist/Admin Assistant to support our head office. We seek proactive and hands-on candidates who will represent RLG as the first point of contact while performing multiple office duties in a professional and timely manner.

Become part of our collaborative team and experience a safe, diverse, and inclusive workplace with continuous learning and career growth opportunities.

As a Receptionist/Admin Assistant, you will be:

• Managing day-to-day reception duties and providing general administrative support
• Answering and directing phone calls, greeting visitors, and responding to general enquiries promptly
• Receiving and distributing all incoming mail, preparing outgoing mail, couriers, and delivery requests
• Handling meeting room booking requests
• Supporting meeting logistics, including boardroom setup, cleanup, and catering arrangements for meetings, activities, and training groups
• Assisting the administrative team with logistics for special events and teambuilding activities
• Coordinating and arranging cakes, flowers, or gifts for birthday recognitions, corporate programs, or other occasions
• Assisting with corporate travel bookings
• Reconciling monthly credit card expenses and petty cash
• Ordering, tracking, and managing office supplies, stationery, and corporate-branded items
• Monitoring kitchen supplies, keeping the kitchen stocked and tidy, and repurchasing supplies when necessary
• Maintaining and updating staff directories as needed
• Handling building and maintenance requests
• Performing additional general administrative duties as assigned

We’d love to hear from you if you:

• Have a friendly and positive attitude both in person and virtually
• Are intuitive, organized, and pay strong attention to detail
• Excel at multitasking, taking initiative, managing priorities, and meeting deadlines with minimal supervision
• Bring a sense of humour that adds to a positive work environment
• React swiftly while maintaining composure under pressure
• Are proficient in MS Office (Outlook, Teams, OneNote, SharePoint, Word, PowerPoint, and Excel)
• Show a keen interest in and familiarity with social media platforms

To qualify for this role, you must:

• Have a minimum of 2 years direct experience providing administrative support in an office environment
• Possess strong interpersonal skills, thrive in a team environment, and demonstrate collaboration
• Communicate effectively, both verbally and in writing
• Show strong data analytics skills, including proficiency with MS Office tools (Word, PowerPoint, Excel)
• Are flexible to accommodate occasional early meetings

We work hard to cultivate a culture of supportive learning and knowledge exchange within our offices and at our client sites. If you want to become an RLGer and join a collaborative team that encourages personal and professional growth, understands the importance of work-life balance, and makes positive, impactful changes for clients, you’ve come to the right place.