Team Member

splitsville


Date: 2 days ago
City: Ottawa, ON
Salary: CA$17.2 per hour
Contract type: Full time

The Why, the What and the Who...

Do you want to be part of a brand new team in our brand new bowling centre? Are you looking for a fun and fast paced working environment? Could you help us create lasting memories for our guests by providing an outstanding guest experience? If so, then look no further!

The What...

  • Provide friendly and exceptional guest service at all times.
  • Assist guests with setting up their bowling experience.
  • Answer the phone and handles guest inquiries.
  • Prepare great tasting food adhering to all recipes and specifications.
  • Be aware of all promotions, specials, and current pricing.
  • Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner.
  • Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
  • Restock and prepare supplies for shift change and or close.
  • Maintain record of daily operations as required with communication book and checklists.
  • Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
  • Adhere to all company policies and procedures including all health and safety policies and procedures.
  • Be polite and courteous with guests and fellow team members.
  • Communicate with shift leaders and managers.
  • Other duties as required.

To be successful you will have:

  • A passion for guest service
  • Love to bowl
  • Friendly, energetic, positive attitude
  • Excellent communication and interpersonal skills
  • Be a team player
  • The ability to multitask; stays calm under pressure.
  • Flexible schedule (available days, nights, weekends, holidays)

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you! Apply today!

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