AI Business Analyst

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Key Objective:

The AI Business Analyst position is part of the Global Analytics team which is comprised of data scientists, full stack developers, solution architects, and business leaders that implement state of the art, AI enabled, digital solutions to transform Property and Casualty (P&C) insurance globally.

The incumbent will have experience in Property and Casualty Insurance and is responsible for consulting with the P&C Subject Matter Expert to conduct workshops, solicit and manage product requirements, and collaborate with stakeholders from business, operations, analytics, and technology departments.

Major Responsibilities:

• Lead discovery sessions with stakeholders from business units, operations, and IT teams to analyze current workflows, and develop net-new underwriting solutions.
• Collaborate with product owners, underwriting business units, and solution architects to design target state processes enabled by a spectrum of AI capabilities.
• Document business requirements in alignment with the product vision and roadmap.
• Coordinate with business users to publish and sign-off on business requirements and manage and prioritize changes based on the business need.
• Create presentations and research reports to highlight key insights to be presented to the stakeholders, allowing them to make informed decisions.
• Create and review test cases, and coordinate with business stakeholders and end users for user acceptance.
• Support the development lifecycle from project inception to user acceptance and deployment.
• Partner with the business users to ensure the developed solutions are fully aligned with the business needs.

• Experience in P&C insurance (underwriting, claims, or operations) is required with a preference in Underwriting experience.
• A minimum of 5 years of relevant professional experience.
• Bachelor’s degree in a relevant discipline is preferred.
• Business Analyst and/or project experience is preferred.
• Insurance certifications from the Insurance Institute of Canada is preferred (CIP).
• Creative thinker with skills in conceptualizing new product features, defining product roadmaps, developing business cases and proposals for solutions built on digital technologies.
• Ability to work with cross functional global and local teams for various projects across varying time zones as required.
• Ability to deliver efficient and creative solutions in an incredibly fast-paced environment with limited resources and minimal supervision. Top notch communication, interpersonal, and analytical skills.

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.