Sales Representative

SUMMARY:

The TOTO Direct Sales Representative Position is a Field Sales position. The TOTO Sales Representative is responsible for all sales, servicing, and support activities needed to ensure day-to-day responsibilities are managed properly in their territory.

DUTIES AND RESPONSIBILITIES:

• Sources, evaluates, and initiates sales directly to residential and commercial plumbing contractors, builders, developers, mechanical contractors, municipalities, and building maintenance personnel.
• Showroom Visits; increase/gain TOTO Presence in existing showrooms and seek new showrooms. Update Showroom Binders, New literature requests, showroom displays and Product Knowledge Sessions.
• Assist in maintaining the presentation of TOTO products in showrooms and display areas.
• Distributor/Wholesaler Visits; Know Key decision Makers. Set monthly targets for distributors and achieve monthly targets.
• Serves as a liaison between distributor/wholesaler/manufacturer representatives and contractors to pull sales through for shipment.
• Follow up on orders to insure timely shipment.
• Maintains close relationships with existing contractors to insure continued business as well as initiate increased business.
• Establishes new relationships with contractors to gain sales and market penetration.
• Investigate customer complaints of defective product and/or unsatisfactory service and recommend appropriate action necessary to resolve complaints. Follow complaints to satisfactory conclusion between customer and company.
• Seek out projects, such as Hospitality and High-end developments.
• Initial Specification Sales; Architect, Engineers, Contractors and Designers.
• Perform daily activity reporting on actionable sales activities.

SUPERVISORY RESPONSIBILITIES:

• This is a non-supervisory position.

QUALIFICATIONS:

• B.B.A. in Sales, Marketing, or related field plus one (1) year of industry sales experience. Strong interpersonal, verbal, and written communication skills are a must.
• Must also have excellent presentation skills. Must have proficiency in Microsoft Word, Excel, and PowerPoint.

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.