Interim Clinical Manager

Job Title: Interim Clinical Manager

Representation: Non-Union

Department: Administration

Type: Temporary, Full-Time

Duration: Approximately 24 months, with the possibility of further extension if required.

Purpose of the role: Reporting to the Director, Long-Term Care, the Interim Clinical Manager works collaboratively with the nursing leadership team to provide quality resident care consistent with all applicable legislation including the Ministry of Long-Term Care requirements, College of Nurses Standards, the Quality Inspection Process, RAI-MDS 2.0, St. Joseph’s Health System mission, vision, and values and St. Joseph’s Lifecare Centre policies and procedures.

KEY ACCOUNTABILITIES & SUCCESS CRITERIA

Resident Care:

Supports the management of all aspects of resident care in an efficient and effective manner, ensuring that resident’s nursing, personal and safety needs are met by:

• Daily review of residents’ records/risk management reports in Point Click Care (PCC) meetings with the registered nurses to review high risk resident/family concerns and working with nurses to resolve, daily rounds on units
• Participating in the development of resident’s plan of care and ongoing review of resident plans of care for accuracy, timeliness and resident specific focusses
• Participating in admission/annual/palliative and ad-hoc care conferences and assist with follow up on any action items
• Monitoring of dining rooms to ensure residents are receiving appropriate diets and staff are meeting compliance
• Conducting case reviews with team on residents with complex medical/nursing/risk or behavioural issues and follow through on actions identified
• Reviewing/evaluating quality indicators such as, but not limited to: Falls, wounds, responsive behaviours, restraints and residents experiencing pain on assigned unit and ensure that appropriate measures and care plans are in place to manage
• Providing direction, guidance and support to registered staff and PSWs in the delivery of care and services
• Ensuring surveillance of infections and timely management of residents with infectious processes
• Liaising between staff and community partners, allied health personnel, and consultants such as Psychogeriatric Resource Consultant (PRC), Behavioural Supports Ontario (BSO)
• Liaising with resident/SDM to provide updates, gather information, assess, investigate and resolve resident/family concerns
• Collaborating with the interdisciplinary team in the management of resident care
• Keeping the Director of Long Term Care updated on resident risk issues and work collaboratively to address/resolve

Quality, Acts And Regulations:

Ensure staff and the home is in compliance with all applicable legislation/standards including the Fixing Long Term Care Act and regulations:

• Have thorough knowledge of the Fixing Long Term Care Act and Regulations
• Participate in the review Long Term Care applications for admission
• Continuously develop, implement and evaluate quality improvement/best practice initiatives and participate in Continuous Quality Improvement Activities
• Analyze and evaluate resident care and services using the inspection protocols developing action plans and working with staff to implement
• Provide education to staff on the act and regulations at unit team meetings
• Act as the program lead for required clinical programs as assigned
• Ensure adherence by staff to all required Ministry of LTC requirements and Clinical programs
• Participate in the annual required program evaluations
• Monitor staff’s timely completion of RAI MDS and care plans and follow up accordingly
• Complete Critical Incident Reports as per legislation and follow through on any required follow up action

Workforce Management:

Leading a team of qualified and competent staff, ensures accountability for a high standard of nursing and personal care service and high levels of customer service by:

• Acting as a role model and contributing to the development of a caring and competent team who is responsible and accountable for direct resident care activities.
• Facilitating teamwork and collaboration among the team
• Having thorough knowledge of policies and procedures
• Having thorough knowledge and understanding of the Collective Agreements
• Reviewing new or revised policies and procedures with teams
• Reviewing customer service principles with staff at team meetings
• Coaching, mentoring, and providing feedback on performance of staff on an ongoing basis.
• Reviewing staff documentation and nursing care activities to ensure they are in compliance with College of Nurses Standards and facility policies
• Identifying performance gaps and working collaboratively with staff involved and other resources in the development of performance improvement/management plans
• Completing staff performance appraisals in a timely manner including the management of probationary employees
• Monitoring and managing staff availability, attendance and tardiness concerns
• Maintaining an open-door policy and follow up on staff concerns
• Assisting with all aspects of the recruitment, selection and retention of staff, including functions such as preparing postings, granting positions, completing necessary paperwork for transfers/granting of positions

Safety and Security:

• Ensure a safe working environment for staff and living environment for residents
• Conduct daily rounds on units including service area, noting and addressing any concerns
• Participates in Health and Safety activities such as inspections and as a member of the Home’s Joint Health and Safety Committee
• Maintains a safe working environment by adhering to proper procedures and prompt reporting of unsafe conditions
• Participate and coach staff through emergency codes and drills such as, but not limited to: fire/evacuation/missing resident
• Responds to and participates in emergency situations and emergency preparedness exercises as required
• Ensure staff’s compliance with Occupational Health and Safety Policies and Ministry of Labour legislation.
• Ensure staff are completing routine equipment inspections as scheduled, ie lifts/slings
• Ensures that staff incidents/accidents are reviewed and properly investigated in accordance with Incident Reporting Procedure;
• Participate in the safe and early return to work program, ensuring that there is monitoring and follow up with staff for the duration of the program

General:

• Performs other specific nursing programs, interdisciplinary committee work, projects and duties as assigned
• Ensures strong fiscal accountability and contributes to the administration of the resident care budget
• Maintains effective communication with all members of the Home Management Team through email, reports, management team meetings and other discussions
• Makes recommendations for changes to increase service, improve efficiency and/or make recommendations for the effective utilization of resources
• Attends external educational opportunities and share outcomes
• Performs other delegated duties as assigned

Health and Safety:

• Works in compliance with OHSA and its regulations and the rules and procedures of the Health and Safety program
• Maintains a safe working environment by adhering to proper procedures
• Reports health and safety hazards, malfunctioning equipment or missing protective devices
• Participates and follows infection control policies and procedures
• Takes an active role in protecting and promoting their own health and safety and that of clients, caregivers and other team members
• Reports any illnesses or injuries to their supervisor immediately
• Wears personal protective equipment as designated

This position may be required to perform additional related job functions beyond this description.

QUALIFICATIONS & SKILLS

• Registration with a current certificate of competence from the College of Nurses of Ontario;
• Successful completion of a Practical Nursing Program or Bachelor of Nursing degree or working towards, from a recognized educational institution
• Leadership Education or Training with demonstrated effectiveness in managing a workforce
• Recent Long Term Care experience at the nursing management level with the ability to effectively manage human resources and day-to-day labour relations
• Sound administrative ability, good knowledge of the principles and practices of nursing management is required
• Working knowledge of computers, their application and related software i.e., Microsoft Office, Point Click Care, MDS-RAI,
• Possess knowledge of the legislation in Long Term Care, as well as other government legislation in the areas of labour, employment, health and safety and human rights
• Highly effective communication skills both verbal and written with strong interpersonal and organizational skills and are also required
• Strong problem solving, team facilitation/development and conflict resolution skills
• Experience in leading, supervising, motivating unionized and non-unionized staff to achieve desired results.

WHAT WE OFFER:

• Enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
• 100% Employer-Paid Benefits
• Free on-site parking
• Employee Assistance Program (EAP)
• Employee Discount Program (Perkopolis)

St. Joseph’s Lifecare Centre is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial or municipal laws. Demonstrated leadership ability through utilization of management concepts.

St. Joseph’s Lifecare Centre Brantford recognizes the importance of immunization to protect our residents, staff, and others from COVID-19. As such, subject to any verified medical exemption or accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

St. Joseph's Lifecare Centre appreciates all responses. However, only candidates under consideration will be contacted