Wellness Systems Quality Care Coordinator
First Nations Health Authority
Date: 2 days ago
City: Prince George, BC
Contract type: Full time
About Us
FNHA Overview
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Title: Wellness Systems Quality Care Coordinator
Salary: $72,841 – $91,051 – $100,156 per year (pay range explained below)
Contract: Permanent
Hours: 37.5 hours (core hours 9am-3pm Mon-Fri)
Location: Prince George, B.C., located on the ancestral territories of the Lheidli T'enneh Nations – Onsite
About The Role
As the Wellness Systems Quality Care Coordinator, you will provide culturally safe support to self-identifying First Nations individuals on their journey to quality care, rooted in their unique stories and experiences. Working with communities, clients, and health care providers across various health systems and services, you will coordinate feedback and concerns with cultural sensitivity, aligning with FNHA’s approach to patient-centered care. You’ll document and elevate stories requiring attention, ensuring transparent, accountable resolutions, while connecting individuals with resources that promote healing and improve care experiences.
About You
To be successful in this role you will have/be –
Education & Experience
Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits, including:
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.
How To Apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.
Closing date: Open Until Filled
For more information about us, please visit: www.fnha.ca/about/work-with-us
For information about Cultural Safety and Humility (fnha.ca ) and for information about Land Acknowledgements
If you have any inquiries or issues please contact FNHA Recruitment at [email protected]
Follow us at: Facebook Twitter LinkedIn Instagram
FNHA Overview
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Title: Wellness Systems Quality Care Coordinator
Salary: $72,841 – $91,051 – $100,156 per year (pay range explained below)
Contract: Permanent
Hours: 37.5 hours (core hours 9am-3pm Mon-Fri)
Location: Prince George, B.C., located on the ancestral territories of the Lheidli T'enneh Nations – Onsite
About The Role
As the Wellness Systems Quality Care Coordinator, you will provide culturally safe support to self-identifying First Nations individuals on their journey to quality care, rooted in their unique stories and experiences. Working with communities, clients, and health care providers across various health systems and services, you will coordinate feedback and concerns with cultural sensitivity, aligning with FNHA’s approach to patient-centered care. You’ll document and elevate stories requiring attention, ensuring transparent, accountable resolutions, while connecting individuals with resources that promote healing and improve care experiences.
About You
To be successful in this role you will have/be –
Education & Experience
- University degree in social sciences, health, or a related profession
- 5-7 years of recent, relevant and significant experience working with First Nations organizations, communities, multifaceted health or social/human service organizations, ideally in the Region
- Experience in handling and navigating First Nations patient/family interactions in a culturally safe and humble manner, including respect, compassion and empathy
- Training in patient safety investigation methods, cultural safety, trauma-informed care, and quality improvement are assets
- Knowledge of First Nations communities, ideally within the Region
- Knowledge of social justice issues, and the impact of social determinants on health
Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits, including:
- Municipal Pension plan with an employer contribution of 9.31% (after 3 months)
- 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more!
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.
How To Apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.
Closing date: Open Until Filled
For more information about us, please visit: www.fnha.ca/about/work-with-us
For information about Cultural Safety and Humility (fnha.ca ) and for information about Land Acknowledgements
If you have any inquiries or issues please contact FNHA Recruitment at [email protected]
Follow us at: Facebook Twitter LinkedIn Instagram
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