Property Manager

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK.

The Property Manager oversees the property’s performance by maximizing profitability and maintaining standards within operational and budgetary objectives. Property Managers support and guide their staff to promote customer satisfaction, management, and skill development. They supervise contractors, monitor the quality of work, and ensure compliance with fire and life safety standards. This includes keeping fire, risk checks, maintenance, and preventive measures up to date. Property Managers are also required to work flexible hours, including supporting their staff during month-end.

What we offer to employees

• Competitive salary
• Employer paid benefits
• Quarterly bonuses based on property performance
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

The Opportunity

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Assistant Property Managers play an important role in the successful operation of a residential rental building under our management.

Key Responsibilities

• Perform monthly market research and have an in-depth knowledge of the current state of competition and markets.
• Recommend rates to the District Manager for available units and lease renewals.
• Ensure resident inquiries and issues are addressed within 24 hours.
• Interview candidates and provide hiring recommendations to the District Manager.
• Provide initial training and training of new and existing staff.
• Establish and monitor staff work schedules in accordance with company guidelines and to overcome periods of high turnover.
• Manage staff, including conflict resolution.
• Provide knowledgeable suggestions for annual budgets, operating and capital plans.
• Showing and renting the vacant units to potential residents.
• Ensure rents are collected and deposited in a timely manner.
• Overseeing building maintenance systems.

Requirements

• Minimum 5 years experience in residential property management.
• Excellent customer service and sales skills.
• Excellent communication skills with residents, potential clients, colleagues and third parties.
• Management skills to support, train and motivate staff and to develop a collaborative environment.
• Maintain a professional and presentable appearance at all times.
• Basic computer skills.
• Fluent in English and French, Required

To apply for this position please send resumes to [email protected]