Corporate Communications Manager

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Communications

Pay Details: $76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

The Regulatory Strategy, Communications & Training team provides a range of services to support and counsel the Regulatory, Audit and Compliance Assurance group and various stakeholders and partners across the Enterprise. The team performs tasks ranging from crafting timely and relevant communications, supporting enterprise programs, working with internal and external stakeholder groups, technology and business partners to provide best-in-class deliverables. We are committed to provide world class services by having a thorough understanding specialized knowledge of our department. If you think that you add value to this team, then join us to experience a world of opportunities. We are expanding, and the possibilities are enticing.

Main Responsibilities

• Understand key business partners' objectives, direction and ongoing initiatives and advise the leadership teams on appropriate communication strategies and tactics.

• Develop/manage the execution of internal/external strategic and tactical communications on behalf of senior management, ensuring the improvement of TD's presence with key partners, highlighting TD's brand, community, and innovation initiatives.

• Handle ongoing relationships with key shareholders and/or third parties to coordinate all internal/external communication activities and project deliverables.

• Handle communications projects/programs/initiatives of low to moderate scope and complexity that require in-depth knowledge in own domain and working knowledge of broader related areas.

• Integrate the broader organizational context into advice and solutions within own area.

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and collaboration, and ensure timely communication of issues/points of interest.

• Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques.

Job Requirements

• Undergraduate degree or relevant professional certifications, designations, or equivalent required.

• Over 3 years of relevant work experience required.

• Proficient knowledge of multiple communications disciplines, media channels, lines of businesses supported, banking industry, and customers supported.

• Knowledge of risk management environment, standards and regulations.

• Sound understanding of problem-solving techniques, effective questioning, and conflict resolution.

• Hands-on knowledge of using Adobe software and MS Office Suite, SharePoint.

• Strong written and verbal communications skills to interact with all levels of staff and convey business context clearly and effectively in a fast-changing environment.

• An analytical mind with orientation to detail and strong judgment skills to maintain discretion in handling confidential information.

Company Overview

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer-facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more about our offerings.

Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet