Labour Relations Assistant - Scheduling

Department: Human Resources

Position Status: Full-Time Temporary

Temporary Contract End Date: Jan 2026

Union: Non-Union

Number of Positions: Multiple

HOURS OF WORK:

Please note that the hours of work are approximate and are schedules are subject to change depending on operational needs.

Type of Shifts: Days, Evenings, Weekends & Holidays

Why Work for Us

Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. With a capacity of 494 beds, our regional hospital has one of the busiest Emergency Departments in Ontario and offers an extensive range of services, including specialized programs in renal, stroke, cardiac, cancer care, and vascular surgery.

We wouldn't be the hospital we are today without the people and nothing is more important to us than our team of dedicated employees. At PRHC, we pride ourselves on creating and maintaining an environment where people are valued, recognized, and treated with respect.

We believe that the best way to support our patients is through our people. We do this by providing our employees with competitive and comprehensive benefit plans, a pension program with matching employer contribution, professional development opportunities, employee and family assistance program, health and wellness programs (gym and yoga memberships, annual wellness fair, travel discounts) and a learning fund for educational development. Exploring new positions, programs, or development initiatives is encouraged as it contributes to your personal and professional growth. PRHC supports and encourages you to pursue whatever path you choose.

What You’ll Do

The Labour Relations Assistant has two primary objectives:

1. Meet the scheduling needs for all units with complex schedules (i.e., units that operate 24 hours per day, 7 days per week, requiring staff replacement in the event of absence) based on the appropriate collective agreement language, PRHC policies, legislation, scheduling protocols and unit needs established by the unit manager.
2. Provide a positive scheduling experience for the staff, the manager, the unit and the organization as a whole through timely and respectful communication, accurate and consistent service delivery, anticipation of scheduling needs, and initiation of suggestions for improvement in scheduling.

What You’ll Bring

• One to two years of experience in a related work environment
• Previous experience in Staffing/Scheduling with an understanding of Collective Agreements (ONA, CUPE, and OPSEU) and scheduling rules in a hospital environment is preferred
• Experience with a computerized scheduling program (KRONOS) is preferred
• Excellent computer skills
• Excellent data entry and analysis skills.
• Post-secondary diploma in Human Resources, Business or a related field, or equivalent combination of education and work experience.

Who You Are

• Proven communication, problem solving, and teamwork skills.
• Ability to deal with conflict.
• Good time management and organizational skills.
• Strong customer service skills, telephone etiquette, and displays PRHC core values.
• Ability to prioritize duties and meet goals.
• Demonstrated attention to detail.
• Demonstrated ability to work independently and use good judgement.
• Demonstrated ability to work in a fast-paced environment with multiple demands at a time.

Our Commitment

At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

We welcome and encourage applications from members of all groups and backgrounds, especially those applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person.

Peterborough Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should any applicant require accommodation through the recruitment and selection process, please notify us by indicating you require an accommodation in your application form. A representative from Human Resources will be in touch with you to tailor the recruitment process to meet your accommodation needs.

Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.