Lead Department Manager - General Merchandise

Position Summary

To assist in the leadership of General Merchandise and Fashion Associates and department processes through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service while ensuring task completion.

What you'll do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.

• Assists in providing direction and the coordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.

• Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.

• Delegate, assist and follow up on completion of daily Customer Availability Process tasks.

• Support with scheduling as needed.

• Assign Associates to support with coverage and availability tasks in all areas of the store.

• Participates in the training and development of the General Merchandise and Fashion Associates, and provides feedback as needed.

• Contributes to a safe, clean and hazard-free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Minimum Qualifications

Age – 16 or older.

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

75 Simonds St N, Granby, QC J2J 2S3, Canada