Intake Facilitator

By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future. Accommodations are available upon request at any stage in the selection process.

Intake Facilitator

Bargaining Unit: OPSEU

Status: Full Time

Department: Mental Health Outpatient Program

Site: St. Joseph's Health Centre

Location: Thunder Bay, Ontario

Shifts: Days

Rate of Pay: $41.17 - $49.77 per hour

Reporting to the Clinical Manager - Mental Health Outpatient Program (MHOP), the Intake Facilitator is responsible for assisting with referral screening and conducting intake and service eligibility reviews and triaging clients to the most appropriate service. The Intake Facilitator is also responsible for providing Decision Guide assessment that address the psychosocial needs of the clients. The Intake Facilitator is an integral part of the interprofessional team including consultation with Coordinated Access and providing a clinical perspective when necessary. The Intake Facilitator will act as a liaison to internal and external programs within their scope of practice and participates in quality improvement activities within the care setting when requested.

Education/Experience:

• Minimum qualification includes undergraduate degree and registered member in good standing with applicable professional college (e.g. College of Nurses of Ontario, Ontario College of Social Workers and Social Service Workers, Ontario College of Psychologists, College of Registered Psychotherapists of Ontario, College of Occupational Therapists of Ontario)
• Knowledge and experience with referral processes, intake, assessment and triage
• Experience assessing clients with serious and complex mental health issues and making service recommendations
• Understanding of the social determinants of health of indigenous people and the social consequences and risk factors associated with client conditions (ie. addictions and mental health)
• Knowledge of community systems and resources for the purposes of networking between the facility/program and other services

Skills/Abilities:

• Ability to manage a caseload in a health care setting
• Ability to complete analysis, using clinical knowledge, skill and judgement to synthesize assessment information
• Assessment skills related to psychosocial issues
• Ability to communicate effectively and concisely, both orally and in writing
• Ability to work independently, interdependently, and participate as a contributing member of a variety of teams within the workplace, community and ministries/agencies
• Strong time management, analytical/critical thinking, problem solving and decision making skills
• Ability to use independent judgment and maintain confidentiality of records, actions, and information

Assets:

• Training and experience related to client care for people from Indigenous, geriatric, addictions and mental health, chronic pain populations would be an asset.

Conditions of Employment:

• Must undergo a successful Police Vulnerable Sector Check (PVSC)
• Offers of employment made to external candidates are conditional upon providing proof of COVID-19 vaccination as per the SJCG Immunization Policy IMS-04-005 or proof of valid medical exemption, prior to the offered effective date. If proof of vaccination or valid medical exemption is not provided, the offer of employment is rescinded.