Business Development Manager

The Role

Would you like to join an energetic team who is committed to collectively enhancing the lives of people in our community? We are seeking a skilled and compassionate individual to join our team as Business Development Manager.

As Business Development Manager, you will be an integral part of the team, assisting the Director of Community Service and President, to create relationships and a brand presence in the community, engage and nurture prospects, and assist with the onboarding of new clients.

Scope Of Responsibilities

• Compassionately engage with new and existing clients to assist in the care process, both over the phone and in-person.
• Help to educate prospective clients on our service offering and care options, develop a relationship with new and prospective clients and assist in the execution of the client onboarding process.
• Create Referral Provider Network relationships and perform all phases of consultative sales process, including preparation for outreach, diagnosis of referral provider and client needs, recommendation of appropriate services and community resources, and maintaining and nurturing existing referral accounts.
• In conjunction with senior leadership, develops sales and marketing plans, marketing calendars, and detailing weekly and monthly activities targeted at meeting or exceeding established goals.
• Create and maintain an accurate database of nurturing clients and referral provider leads on Salesforce.
• Assist in the creation and maintenance of social media presence, digital marketing, printed marketing materials and other client engagement opportunities (client newsletter, celebrate milestones, etc.).
• Assist in the planning and participation of live events, such as conferences, industry events, open houses, referral partner events, etc.
• Develop presentations and other meeting materials using PowerPoint, Word, and Excel.
• Attend meetings, keep up to date on client and caregiver activities, and assist with operational reporting.
  
  

Qualifications

• Minimum 5 years' experience in a sales or marketing role.
• Compassionate, with excellent communication and interpersonal skills, and a passion for helping seniors.
• Must have license and access to a vehicle.
• Extremely organized and detailed oriented.
• Proficient with Office 365, Excel, Outlook, Word & PowerPoint.
• Ability to be professional and maintain CONFIDENTIALITY at all times.
• Experience in a healthcare setting is PREFERRED.
  
  

Schedule

• Monday to Friday, occasional on-call weekend work
  
  

About Us

Home Instead Toronto has been providing care to seniors in their homes and facilities for over 25 years. We take pride in being the largest family-funded home care agency in Toronto, supported by a caring team of nurses, coordinators and over 250 caregivers. We provide a range of services to our clients, including personal care, companionship, Alzheimer’s & dementia care, palliative care, and support in the treatment of various chronic illnesses such as Parkinson's, ALS and COPD.

APPLY TODAY!

Home Instead is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment processes as accessible as possible and provide accommodations for applicants with disabilities to the best of our abilities. If you require any accommodations during the application and hiring process kindly let us know.