Senior AI Quality Assurance Engineer

Senior Quality Assurance Engineer

Solink is a different kind of data analytics software company. We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, and even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A Bit About The Role…

Work alongside our Development AI Team and other QA Team members where you will have the opportunity to shape and implement the technology and product deliverables to drive forward Solink’s Product. Your main focus will be testing new and existing AI features, creating and maintaining test plans for the AI Team, and ensuring high quality throughout the development lifecycle. As gatekeepers of quality, you will increase test coverage, optimize testing with strategic approaches, and proactively identify and mitigate quality risks to deliver a reliable product to our customer.

WHO YOU ARE:

• 5+ years of software testing experience, ideally in the AI space for cloud-based SaaS solutions.
• Experience with backend and API testing, including proficiency with test tools
• Proven ability to create, update, and review detailed test plans and strategies.
• Demonstrate experience leading tests independently, planning and estimating timelines, and being actively involved in development lifecycle discussions
• Strong work ethic with a POSITIVE attitude and a PASSION for Quality Assurance.
• You THRIVE at solving problems and enjoy a good challenge.
• Team Player with EXCELLENT interpersonal and communication skills (written and verbal).
• Strong analytical skills and attention to detail.
• Demonstrates a “can do” attitude and takes ownership of tasks and responsibilities.
• Interest in learning new tools and adapting to new technologies or methodologies.
• Bachelor of Science Degree or higher education (Computer Science or related field is an asset).
• Automated test development experience is a strong asset
• Familiarity and understanding of machine learning concepts, AI pipelines, and integrations between AI components and broader systems is a significant advantage
  
  

SECURITY REQUIREMENTS:

• Candidates must undergo a criminal records check upon hire;
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
• Be willing to comply with Solink’s own security policies and standards.
  
  

WHAT WILL YOU DO?

• Proactively lead all testing activities within the AI team, ensuring comprehensive test coverage and quality assurance
• Execute manual and automated functional, non-functional, and regression testing for both frontend and backend components
• Validate that AI models produce accurate, reliable, and unbiased results by testing various edge cases and diverse datasets
• Identify, design, and execute comprehensive test coverage plans, including end-to-end (E2E) tests across environments
• Define and drive the automation strategy for the AI team, including identifying what to automate and how to integrate automated tests into CI/CD pipelines
• Collaborate closely with the development team and product management to understand upcoming features, create test cases, and provide input to uphold quality in the development lifecycle
• Identify, report, and verify defects while proactively managing QA risks and mitigation plans
• Develop deep expertise in our SaaS platform, viewing it from the perspectives of customers, internal support teams, and customer success managers who set up accounts
• Provide technical guidance to junior QA team members, helping them understand AI-specific testing methodologies
• Perform creative, exploratory testing, thinking out of the box, and employing unpredictable methods to identify potential issues
• Continuously improve QA processes to enhance efficiency, coverage, and effectiveness
  
  

WHAT IS SOLINK?

Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest-growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics, and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions…

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate, and striving to make an impact.

WHY WORK AT SOLINK?

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life. We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun…

All that - PLUS we offer…..

• Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work-life balance);
• Opportunities for growth based on merit, skill, and initiative;
• Friendly, welcoming, and team-oriented atmosphere that fosters collaboration;
• A creative and innovative environment that mentors supports, motivates, and inspires you to make an impact;
• Interesting and exciting assignments ranging in size, type, and complexity;
• An “open-door” policy where communication and brainstorming are encouraged;
• A really positive and fun environment working with an incredibly ENERGETIC team;
• Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);
• Monthly reimbursement toward a health and wellness program;
• Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams, so-lunches, team builders, and much more)
• Please note: We currently operate within a hybrid model.
  
  

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you need accommodations, please email [email protected].

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, and an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.

HOW TO APPLY?

Please submit your cover letter and resume addressed to JarJar Binx outlining why you would be the right fit for this position.