Product Associate

About You

You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young!

About Us

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives - and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness - economic, mental and physical - because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too! Avison Young has been recognized as one of Canada's Best Managed Companies for the 13th year in a row, with a Platinum Club designation!

As a Product Associate you will work closely with Avison Young’s product management, marketing, and sales teams to ensure the success of Avison Young’s software products. This junior role is primarily focused on executing the company’s product strategy and achieving traction with our user base and their clients. Success will be measured in your ability to relay our products’ value proposition and functionality to a range of users across our company’s service lines. To achieve this, you will leverage a variety of channels such as regular release notes and roadmap updates, a dedicated training program for users, and a comprehensive marketing resource center to support our go-to-market strategy. Even though you will collaborate with marketing to help create these resources, you are responsible for setting expectations, keeping stakeholders engaged, holding team members accountable to deadlines and scope, and ultimately growing the success of our platform.

Execute Avison Young’s product go-to-market strategy to achieve traction with target user base. Ensure value proposition of products is met through growth of user base and customer feedback, and report on progress to leadership and management teams.

• Determine qualitative and quantitative success metrics for each product in our suite
• Configure mechanisms to measure success metrics and summarize observations
• Collect and summarize user & client feedback through a variety of channels
• Formulate recommendations to product, marketing and sales teams

Formulate, deploy, and lead a product training and sales enablement program to support our go-to-market strategy. Encourage continued growth of our userbase and their uses cases

• Keep our userbase informed on new features, functionalities, data and use cases
• Maintain country-specific product roadmaps for each area of our product suite
• Compose training materials such as print, visual or video media with Marketing team
• Demonstrate the value proposition and functionality of our product suite & features
• Lead product training workshops to teach others how to utilize & demo our products

Create and maintain a product marketing resource center to equip our sales and support teams with client materials, sales strategies & tactics, how-to guides, use cases, and more.

• Create a web-based product marketing resource center with Marketing & IT teams
• Maintain and grow a repository of marketing deliverables in print, visual or video media to inform clients on the benefits of our products, guide sales teams on how to leverage our products at the point of sale, explain users how to navigate our products and identify which products to use for specific commercial real estate applications
• 1-3 years of experience in marketing, sales or other business-related functions
• Proven ability to conduct, organize and summarize research & analytics
• Proven ability to present to internal and external audiences with enthusiasm and confidence
• Exceptional project management skills; ability to organize & track project tasks and continually engage and prompt partners on next steps
• Exceptional verbal and written communication skills; ability to engage and communicate with stakeholders and produce complex deliverables under tight deadlines in partnership with an interdisciplinary team
• Bachelor’s degree in marketing, advertising, business administration or relevant field, or equivalent experience
• Experience in Pendo, Figma, Azure DevOps or other product or design management software are considered a plus.
• Experience in a (commercial) real estate setting is considered a plus.
• Ability to travel up to 10%
  
  
  

On-Site

Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

Avison Young welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during the recruitment process. For those requiring assistance, information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY!