Catering Account Manager

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

Now, if you were to come on board as our Catering Account Manager, we’d ask you to do the following for us:

• Monitor and organize catering orders with weekly invoicing
• Perform administrative duties, including: All booking, client management and follow-up on all catering events, reconciling billing and invoices and preparing month end
• Ensure specifications and requests of each catering event are communicated and executed down the channel effectively
• Work collaboratively on menu planning with clients and Executive Chef, and identify revenue-generating opportunities
• Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relations issues
• Direct department activities and maintain highest-quality service standards
• Maintain compliance with industry, company, and legislative standards
• Develop team and provide performance improvement programs

Think you have what it takes to be our next Catering Account Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Degree in Hospitality/Food Service
• AFST (Advanced Food Safety Training)
• Strong management skills, capable of motivating, leading and developing associates
• Excellent client relationship-building and communication skills
• At least three or more years of related hospitality experience in a food service environment, as well as 3 years’ supervisory experience
• Ability to control food and labour costs
• Detail-oriented and a strong team player
• Excellent communication skills (written and verbal)
• Proven Microsoft Office skills (Word, Excel, Outlook) and comfortable with utilizing multiple supporting programs Catertrax experience preferred
• Must have ability to support managing larger groups in the main Retail Food operation

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.