Underwriting Assistant

We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.

The Underwriting Assistant will be a team player within the Underwriting Support Unit of the Property/Energy P&C Division and will perform tasks that directly support the Underwriting team. As owner and principal facilitator of assigned accounts, the Underwriting Assistant will perform front-to-end activities throughout the life cycle of renewal and prospect accounts from submission to expiration. These tasks will be performed with guidance from the Underwriter. The Underwriting Assistant will be engaged in ongoing development of his/her knowledge of commercial insurance related to his/her specialized line of business.

Essential Responsibilities

• Liaise with Underwriters, Brokers and Reinsurers on behalf of the Underwriting Support Unit to communicate account status and follow up for outstanding subjectivities.
• Confirm policy issuance instructions for policies, endorsements, forms, notices, certificates, etc. and effectively process coding/issuance.
• Review and analyze informational reports to glean information as required by Underwriters (e.g., summarize Loss Runs).
• Respond to internal and external client inquiries in a professional and timely manner.
• Act as an anchor between shared service centers and onshore Underwriting team to ensure seamless support to Underwriting.
• Rate premium changes for premium bearing change requests.
• Execute post-bind account management workflow and handover to Shared Service teams.
• Quality control document output to ensure accuracy of work and that of shared services.
• Monitor the maintenance of electronic files for accounts as required.
• Maintain or exceed company key performance indicators as required by Operations team.
• Develop outstanding working relationships and collaborate with Underwriters, Shared Services, and members of the Underwriting Support Unit.
• Assist with Account Receivable collections and troubleshoot to ensure payment received reconciles with premium bound.
• Assist with training and knowledge transfer with Shared Services.
• Participate in projects related to process improvement, new system implementation, or upgrade, and procedure documentation as required by the Underwriting Support Unit.
• Calculate base rating and apply experience modifications as part of Underwriting package completed by Underwriting Support Unit for Underwriter review – future responsibility.

You will report to the Team Leader of the Property unit.

Required Skills

• Solid competency in MS Office applications: Word, Outlook, and Excel
• Competency in Adobe Standard or similar pdf conversion tool.
• Excellent interpersonal, written and oral communication skills.
• Strong interpersonal skills to work effectively and professionally with diverse groups.
• Excellent attention to detail.
• Proven organizational and problem-solving skills.
• Proven prioritization and time management skills with accurate results.
• Ability to work independently and be a self-starter.
• Bilingual in English and French.
• Bachelor’s degree preferred.
• Some insurance experience and/or training, preferably in Property related products.
• Knowledge of commercial insurance policy forms and regulatory requirements is a plus.
• CIP Designation preferred but not required.

Company Overview

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals, and some inspirational individuals, we reinvent re/insurance with data-driven insights, leading technology, and the best talent in an agile and inclusive workspace.

Inclusion & Diversity

AXA XL is committed to equal employment opportunity. We attract, develop, advance and retain a diverse workforce, creating an inclusive culture where everyone can reach their highest potential.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion.
• Robust support for Flexible Working Arrangements.
• Enhanced family-friendly leave benefits.
• Named to the Diversity Best Practices Index.
• Signatory to the UK Women in Finance Charter.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. Our 2023-26 Sustainability strategy, “Roots of resilience,” focuses on protecting ecosystems, addressing climate change, and embedding sustainable practices across our operations.

• Valuing nature: Committed to protecting and restoring nature and increasing biodiversity awareness.
• Addressing climate change: Building a net zero strategy and mobilizing for societal-led solutions.
• Integrating ESG: Incorporating ESG into our processes to build resilience.
• AXA Hearts in Action: Volunteering and charitable giving programs supporting causes that matter to our colleagues.

For more information, please see Sustainability at AXA XL.