Director of Learning and Development

Director of Learning and Development

Location: 243 Consumers Road (4 days in office)

Employment Type: Full-Time

Are you ready to revolutionize learning and development at Lifemark Health Group?

Lifemark Health Group is on a mission to create an unparalleled learning experience that empowers our people to thrive, facilitates their ongoing professional development and ultimately supports their success in driving exceptional patient care. We are seeking a visionary Head of Learning and Development who will redefine how we onboard, train, and grow our clinicians, clinic leaders, administrative teams, and corporate teams across Canada while supporting strategic business growth and ensuring compliance with all required learning standards.

If you’re an innovative learning professional passionate about creating impactful programs that inspire growth and engagement, we want to hear from you!

About The Role

As the Head of Learning and Development, you will shape Lifemark's learning culture and strategy, ensuring every employee has the tools and knowledge to succeed. Reporting to the executive leadership team, you will lead the design, implementation, and evolution of learning programs that enhance performance, support business priorities, and strengthen leadership across the organization.

You will:

• Build Best-in-Class Onboarding Programs: Create engaging, standardized onboarding experiences for new clinicians and administrative staff that set the foundation for long-term success.
• Support Strategic Growth Areas: Design learning initiatives that align with Lifemark’s strategic priorities, equipping employees with the skills needed to excel in new and evolving areas of focus
• Design a Leadership Development Program: Develop a transformative leadership curriculum for Clinic Directors, equipping them with the skills to lead high-performing teams and achieve business goals. Adapt this curriculum to create tailored leader programs for first-time managers both in clinical and corporate support settings.
• Ensure Compliance with Required Learning: Implement and oversee training programs to meet all regulatory and compliance requirements, ensuring Lifemark remains a leader in healthcare standards.
• Enhance Lifemark’s Learning Ecosystem: Curate, design, and implement innovative learning experiences and tools to upskill all employees, foster continuous growth, and create a culture of learning.
• Collaborate Across Teams: Partner with HR, Operations, and Clinic Directors to align learning initiatives with organizational goals and ensure seamless implementation.
• Measure Impact: Establish metrics to assess the effectiveness of learning programs and use data-driven insights to continuously improve.
  
  
  

What You Bring

• Proven Leadership in L&D: 7+ years in learning and development, with at least 3 years leading strategic programs in a healthcare or service-focused organization. CTDP Certification is an asset.
• Instructional Design Expertise: A compelling record of designing instruction that meets business required competencies and skill development. A demonstrated understanding of Evaluation Frameworks that can prove ROI of learning programs.
• Creativity Meets Strategy: A track record of designing engaging, scalable programs that deliver measurable results.
• Passion for People: A deep understanding of adult learning principles and a commitment to enhancing the employee experience.
• Compliance Expertise: Familiarity with regulatory training requirements, particularly in healthcare or similar regulated environments.
• Exceptional Communication Skills: Ability to connect with diverse teams and influence stakeholders at all levels.
• LMS Proficiency: Deep experience with LMS platforms (e.g. Cornerstone), e-learning tools, and modern learning methods (e.g., microlearning, virtual workshops) as well as demonstrated experience in end-to-end creation of learning and development materials.
  
  
  

Why Join Lifemark?

• Be a Catalyst for Growth: Your work will directly impact the success and engagement of Lifemark’s people and support strategic business priorities.
• Inspire Leadership: Empower current and future leaders through innovative programs that build confidence and capability.
• Shape the Future: As Lifemark continues to grow, you’ll play a pivotal role in defining how we support and develop our teams.
• Collaborative Culture: Work with passionate, purpose-driven professionals who value creativity, excellence, and teamwork.
• Comprehensive Benefits: Competitive salary, health and wellness perks, professional development opportunities, and more.
  
  
  

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at Lifemark.ca