Non-Food Manager

Ready to Make an impact?

Responsible for the overall operation of the non-food department including sale/ profitability, productivity, and supervision of employees. Ensure operational excellence in retail merchandising, inventory management, and customer relations. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results. Promote an environment of employee and customer engagement.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all department employees, which embraces a passion for food

• Manage department personnel which includes scheduling, recruitment, performance management and training
• Responsible for ensuring the communication of operational requirements/changes to total non-food department employees

• Manage store operations (as required)

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit

• Provide customer service to meet customer needs
• Receive non-food orders

• Merchandise non-food department

• Maintain shelf tags

• Execute winning conditions

• Execute SMART Initiatives

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered to.

• Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained

Financial

• Perform department administrative duties as required

• Manage department budget

• Responsible to ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI

Personal/ Professional Development

• Thoroughly understand all relevant company programs, attend training as required

• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the employer of choice by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs

• Provide feedback for continuous improvement

• As requested by company

What you have to offer:

• Above average communication skills (oral and written)

• Full knowledge of department operations and skills

• Proficient use of Microsoft office suite

• Full knowledge of total store operations and skills
• High school diploma

• Minimum of 18 months of experience working in the seafood department