Branch Office Supervisor

Role:

We have an immediate opening for a Branch Office Supervisor in our Edmonton Branch . Reporting to the General Manager, the Branch Office Supervisor plays an integral role as 1 of 3 seats on the Branch Leadership Team (BLT). Including updates, input to solving challenges and identifying potential risks to the business, etc. during bi-weekly BLT meetings. This role is a permanent, full time position with opportunities for growth.

Responsibilities:

• Provide overall administrative support for the Branch, including assisting the General Manager and Operations Manager on a day-to-day basis
  • In coordination of internal and external meetings, branch events, and calendar maintenance
  • Review expense forms, submit to General Manager for approval, and submit to Corporate Accounts Payable.
  • Reconcile Operations Manager and General Managers’ MC statement.
• Identify risks within the business
• Look for growth opportunities within the branch
• Ensure a safe environment, including theft prevention
• Branch Internal Audits
  • Completing the Internal Audit spreadsheet on a monthly basis and notifies the General Manager when complete.
• Work closely with Support Services Executive Assistant
  • Review and update the internal phone directory
  • Business Cards
  • Contracts over $100,000.00 and/or require Company Seal/Signature
  • Quote over $50,000.00
• Provide Branch employee support
  • Ensure employees are complying with company policies and procedures and provide ongoing training to employees as required.
  • Provide Branch employee coaching and guidance to ensure maximum efficiency.
  • Ensure even distribution of workload to meet tight deadlines.
  • Attention to work distribution that might cause task or business conflicts.
  • Review and manage employee absences and vacation requests. Report conflicts to the General Manager before approval.
  • Serve as a point of contact for personnel needs (e.g., benefits communication of policy and updates as it relates to HR). Ensure New Hire Packages are completed and submitted to Corporate HR.
• Perform AR and AP duties for the branch
• Input accounting data according to company policy.
  • Accounts Receivable
    • POS posting
    • Manage Cash Deposits and Reconciliation
    • Manage Petty Cash Reconciliation
    • AR deposit reconciliation Page 2 of 2
    • Bank Deposits
    • Issue correspondence to customers regarding overdue accounts, address customer account inquiries.
    • Work closely with Corporate AR
    • Update and/or correct customer account information through Corporate AR
    • Manage COD accounts and Reconciliation.
  • Accounts Payable
    • Reconcile pending vendor invoices and correct any discrepancies.
    • Ensure appropriate documentation and approval for payment is evident.
• Open PO review
  • Generate an open purchase order report from the Report Manager and distribute it to all buyers to clean up aging purchase orders.
  • Quality Control by reviewing purchase orders past the expected date and advising the buyer to provide a valid reason for the purchase order.
  • Identify purchase orders that need to be canceled.
• WIP
  • Open Work Orders
  • Credit Notes
• Receptionist Backup: Answering and directing calls
• Review temp staff timesheets for temp agencies and obtain General Manager approval.
• Manage and renew Business Licenses for the Branch(es)
• Complete other Administrative or Clerical duties as needed.

Skills:

• Passionate about providing excellent customer service and able to build strong customer relationships.
• Above average attention to detail and organizational skills
• Prioritizing tasks, managing stress, and diffusing difficult situations in a fast-paced environment
• Superior telecommunication and interpersonal skills
• Resourceful and a good problem solver
• Maintaining respect for confidentiality
• Aptitude to learn and retain technical and product knowledge

Qualifications:

• 3 years’ experience in an administrative role
• Knowledge in shipping, logistics, construction and overhead garage doors is an asset
• Strong attention to detail, good organizational skills, customer service and communication skills
• Ability to work as a team player, with minimal supervision.
• Maintains a positive attitude and learns quickly.
• Ability to work under pressure and meet deadlines.
Good computer skills; experience with Microsoft Office suite/Internet Explorer

We offer:

• A positive work environment with competitive pay and an excellent benefit plan
• Comprehensive technical, safety and product training provided
• Opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
Equal opportunity employer

To Apply:

If this career opportunity sounds like the right fit for you , apply online at creativedoor.com with your resume and include your salary expectations. Please add “BRANCH OFFICE SUPERVISOR – EDMONTON” to the subject line of all correspondence.

Applications will be accepted until the position has been filled.

COMPANY: Creative Door Services