Server (Fine Dining) with Mixology Experience

Server with Mixology Experience:

Baan Lao Fine Thai Cuisine is seeking a talented, personable, and intelligent 'Fine Dining' SERVER with MIXOLOGY experience. If you have strong confidence, attention to detail and thrive in a fine dining environment, we would like to hear from you.

You will be responsible for greeting and serving guests, crafting and serving a variety of high-quality cocktails and beverages to our customers. The ideal candidate will have a passion for serving, excellent customer service skills, and as a mixologist, the ability to create unique and delicious drink recipes.

Job Requirements:

• Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience.
• Create a pleasant, welcoming, and respectful environment for all guests.
• Provide exceptional customer service by engaging with customers and ensuring their satisfaction.
• Properly manage the flow of each meal for an optimum guest experience.
• Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries.
• Be comfortable and confident making food and drink recommendations to guests.
• Work diligently with our maître d’ and/or management team to immediately address all guest concerns.
• Accurately record and relay all food and drink orders.
• Set tables, adhering to brand standards.
• Support the service team and floor manager while on shift.
• Ensure the highest quality standards are met for service, cleanliness, and food presentation.
• Handle cash transactions accurately and efficiently.
• Coordinate with chefs and bartenders, providing clarification when needed.
• Collaborate with the kitchen staff to coordinate food and beverage orders.

Bar Responsibilities:

• Must be able to tend bar and mix cocktails.
• Prepare and serve a wide range of alcoholic and non-alcoholic beverages.
• Maintain cleanliness and organization of the bar area.
• Create unique and innovative drink recipes that meet customer preferences.

Safety and Compliance:

• Adhere to all safety and health regulations.
• Comply with all federal, provincial, and municipal laws.
• Follow all safety and sanitation policies.

Qualifications:

• High school diploma is required.
• 2+ years of server experience in a fine dining establishment.
• Minimum 1 year experience as a Mixologist in a restaurant or bar setting and certificate/diploma in Mixology.
• Previous Thai food restaurant experience is preferred.
• Understanding of FoodSafe and liquor law regulations.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Able to function within, and contribute to, a team environment.
• Detail oriented.
• Excellent communication skills.
• Excellent memory for names and faces.
• Exceptional customer service, good interpersonal skills, and communication.
• Experience with a restaurant POS software platform.
• Extensive knowledge of different types of alcoholic beverages, cocktail recipes, and mixology techniques.
• Familiarity with POS systems for order processing.
• Formal training in Hospitality is an asset.
• Keen interest and knowledge of wine and/or tea an asset.
• Math skills for measuring ingredients and handling cash transactions.
• Must have legible handwriting.
• Outstanding interpersonal skills.
• Passionate about creating a positive environment for guests and staff.
• Strong customer service skills with the ability to interact with diverse clientele.
• Time management skills to ensure efficient service during peak hours.

Extended Health Benefits and Transportation Subsidy will be discussed during the interview.