Human Resources Coordinator

WorkJam is the world’s first digital frontline workplace, connecting the entire deskless workforce to work in perfect harmony. WorkJam is a fully modular super app that solves the most common problems faced by frontline enterprises around the world through task management, shift swapping and scheduling, two-way communication, and training.

We’re proud of our dedicated teams who are driven to make a difference for millions of frontline employees, which lead us to be recognized among TIME’s 100 most influential companies of 2023.

Perks of joining WorkJam:

• Competitive salary and benefits package
• 4 weeks’ vacation plus personal time off
• Contribution to your retirement/pension plan
• A flexible and remote/hybrid work environment to support a healthy work/life balance
• Generous employee referral bonus of $4,000
• Continuous learning platforms available

At WorkJam, our core values are respect and include, unify, make a difference and lead from the front. WorkJam is a high growth global organisation with operations in North America, Europe, and Australia with our head office based in Montreal. Learn more at WorkJam.com

Your role as a Human Resources Coordinator:

You are responsive, organized and enjoy providing support to a variety of people? You build strong relationships with internal and external stakeholders? You provide accurate information and share ideas to continuously improve processes and practices? This opportunity is for you!

What you will be doing:

• Responsible for employee data integrity. Enter and maintain all employee data for completeness and accuracy in our HRIS (SuccessFactors) and electronic employee files.
• Prepare various employment letters (new contracts, promotions, change in roles, visa letters, etc.).
• Coordinate the various steps in the recruitment process from posting to hiring in partnership with the Talent Acquisition Specialists, HRBPs and hiring managers (job description, requisitions opening and closing in our HRIS, posting, etc.).
• Support the onboarding process to ensure the employee is up and running on day 1 (collect all necessary documents, create profile in SuccessFactors, link with payroll, IT helpdesk, external providers, onboarding presentation, etc.).
• Facilitate the HR Orientation session for new employees on their first day.
• Coordinate offboarding process with all relevant internal and external parties.
• First point of contact for employee questions related to HR topics (policies, programs, etc.). Liaise with appropriate expert and the HR team when needed to be able to answer the employee in a timely manner.
• Answer internal and external audit requests with accuracy and in a timely manner.
• Conduct regular audits related to work visa expiry and inform HRBP as needed.
• Coordinate leave of absence files (STD, LTD, CSST, maternity, paternity) in partnership with the HRBP.
• Provide project and administrative support to the HR team.
• Produce various reports and data analysis.
• Ensure update and maintenance of all related files in our employee Intranet (Confluence).
• Prepare and send HR related communications.
• Compile, maintain and administer the expenses and information for the Competency law.
• Provide recommendations, assist and coordinate various projects and continuous process improvement efforts.
• Gather, compile and maintain data related to Bill 90 (training).

What we are looking for:

• 1-3 years’ experience in Human Resources.
• University Degree, preferably Bachelor’s in Human Resources or related field.
• Fully bilingual in both oral and written French and English.
• Ability to prioritize and complete tasks within set deadlines in a fast-paced environment.
• Outstanding organization skills.
• Rigor and attention to details is a must.
• Team player with ability to understand group objectives and take proactive actions.
• Display professional attitude and maintain confidentiality at all times.
• Excellent communication and interpersonal skills.
• Experience and aptitude with HR databases and HRIS system, knowledge of SuccessFactors an asset.
• Strong ability in using MS Office, Excel and Powerpoint in particular

This role requires strong English skills to interact with global colleagues outside Quebec. Proficiency in both spoken and written English is essential. We are proud to offer bilingual job opportunities to all qualified candidates. Our job descriptions are written in both French and English to welcome French- and English-speaking talents. We encourage applications from all qualified individuals and are committed to an inclusive work environment that respects diversity.