Virtual Territory Manager, Vaccines

Inizio Engage Canada is seeking a dynamic and results driven Virtual Territory Manager (VTM) to engage virtually or via phone with Healthcare Professionals (HCPs) nationally to represent our global healthcare partner with vaccine healthcare brand(s), delivering key messaging with the aim of increasing the brand’s awareness and product use. The jobholder will work remotely and report to the Business Manager, Commercial Services at Inizio Engage Canada. This is an 8-month contract.

Key Objectives:

• Engage with pharmacists and specialized clinic stakeholders by placing outbound phone and/or virtual calls on behalf of the client to deliver key selling messages and continuous support to increase product awareness and recommendation in the right population.
• Deliver key selling messages to HCPs based on client approved strategy, plan of action (POA) and training, using approved marketing tools and materials.
• Build rapport with customers through high-quality interactions and identifying the customer and patient needs.
• Manage relationships with key influencers, the client, and all Inizio Engage business units through regular touchpoints to ensure program KPIs are delivered and to attain or exceed service goals.
• Consistently meet and exceed program-related KPIs, as communicated by the direct manager.
• Respond to all customer inquiries in a timely manner.
• Submit call activity daily in the Client Relationship Management System (CRM).
• Support maintaining existing business and promote additional services by providing insights and qualified opportunities to the direct manager, the team, and at times, the client to provide feedback and solutions to the client’s needs.

Job Holder Specification:

• Bachelor’s degree required, preferably in Business or Science.
• Fluently bilingual in French and English (oral and written).
• Minimum 1 to 2 years of sales experience.
• Experience in the pharmaceuticals or healthcare industry.
• Knowledge of immunology (vaccines) is an asset.
• Proven record of driving results in a high-growth company environment.
• Energetic, self-motivated, and strong interpersonal skills.
• Ability to collaborate with internal and external business stakeholders.
• Business acumen and entrepreneurial skills.
• Excellent customer service and patient-centric focus.
• Tech and digital savvy, proficient in Microsoft Office.

Our Benefits:

• Health Benefits as of day 1 of employment
• Length of Service Awards
• Quarterly Star Awards
• Yearly Inizio Circle of Excellence Awards
• Referral bonus
• Library of online training courses

About Inizio Engage:

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and a diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, and providers to improve treatment outcomes. Our mission is to improve lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need.

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit, please apply directly through our Careers page.