Store Manager

COMPANY OVERVIEW

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community, Journeys has become a universal part of teen and youth culture.

Journeys is always looking for great people to join our team!

WHY WORK FOR JOURNEYS?

• We celebrate and reward success!
• Rapid promotion opportunities for top performers - we promote from within
• We are a family with an Attitude That Cares
• We encourage you to embrace your individuality
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and up to standard
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

JOB REQUIREMENTS

• Prior retail management experience preferred
• 1-2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

• Age requirements for full-time employment may vary based on state

PAY AND BENEFITS

• The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to any factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements, and individual qualifications. This policy applies to all terms and conditions of employment, including recruitment and hiring, placement, promotion, termination, and training.