Parts & Service Coordinator

Are you ready to take the next step in your career and join a dynamic team? We’re looking for a Parts & Service Coordinator to support the day-to-day parts and service activities at our Abbotsford branch. Reporting to the Branch Manager, you will play a vital role in driving a culture of exceptional customer service while working closely with customers, field and shop technicians, and branch leadership.

Responsibilities
Safety & Housekeeping:

• Participate in safety talks
• Lead workshop safety inspections and implement related safety and housekeeping procedures and regulations
  
  

Workshop, Field Service And Parts

• Plan of workshop technician assignments
• Plan of Mobile Crane field service technician assignments
• Assist local parts department regarding requirements for specific jobs, ordering, shipping, freight, parts returns etc.
• Help with timely preparation of customer quotations, invoice preparation and overall work order administration (includes adding labor, parts, and subcontracting charges etc).
• Assist with activities around branch tools; implement necessary procedures, perform periodic tool and asset count.
• Help Shipping/Receiving Department when needed
  
  

Administration

• Update and maintain information in ERP system
• Assist branch management and head office when to comes to local procurement and facility management
• Work closely with branch management with continuous improvement initiatives in the branch.
• Proactively develop and maintain strong customer relationships
• Work collaboratively with other managers & branches to develop company-wide initiatives that ensure corporate goals are achieved.
• Other duties as assigned
  
  

Competencies

• Leadership skills and experience in related field
• Administrative skills in heavy equipment industry, construction or distributor environment
• MS Office proficiency, service reporting/time entry and invoicing software
• Methodical, analytical, organized and detail oriented
• Technical knowledge of heavy equipment, cranes and construction equipment
• Due diligence and promotion of a Health and Safety culture
• Dynamic team player with a positive attitude
  
  
  

Our Offer

• Competitive salary
• Extensive benefits with employer paid premiums starting day 1
• Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
• 6% employer RRSP matching
• $3000 annual allowance for continuing education
• $600 annual safety boot & $400 safety glasses allowance*
• International training & development work opportunities for select roles*
• And much more!
  
  

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Mauricio Sanchez.
One Passion. Many Opportunities.
The company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 12 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.

Location
Liebherr-Canada Ltd.
34295 Farmer Rd
V2S 7M4 Abbotsford, BC
Canada (CA)

Contact
Mauricio Sanchez
[email protected]