Product Care Specialist

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
  
  
  

What’s in it for you?

Discounts on the coolest & newest wireless technology here at TELUS

Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally

Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support

Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage

We provide paid training to ensure your success

And so much more

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer
  
  
  

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations
  
  
  

What You Can Expect After You Apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed
  
  
  

Base Hourly Pay: $17 - $21

Bonus Pay: Monthly activations bonus

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.