Service Concierge

Description

Position at Performance Auto Group

Drive for Excellence

Classic Honda has the largest Honda inventory in all of Canada. We are Canada’s largest volume dealer for new and certified pre-owned Honda vehicles. As an award-winning leader in the industry we are dedicated to serving our guests and community.

Classic Honda is currently seeking a Service Concierge to join our dynamic team in Brampton. The ideal candidate will be a people person and a self-starter with strong communication skills. This position will be responsible for maintaining a traffic log of guests visiting the store and providing exceptional customer service.

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families
  
  

Here’s What You’ll Deliver

• Greeting customers.
• Tagging and parking service vehicles.
• Basic knowledge of washing vehicles.
• Conducting free alignments inspections and keeping the parking lot organized.
• Greeting customers and keeping the drive-thru clean.
• Provide exceptional customer service that exemplifies our dealership.
• Provide valet service to clients to and from the dealerships
• Other duties as assigned by management
  
  

What do you need to succeed?

• Post secondary degree or diploma.
• Valid Ontario Class ‘G’ driver’s license with a clean driving record
• Professional and confident with frequent customer interaction.
• Excellent customer service and interpersonal skills.
• Able to effectively communicate both verbally and in writing.
• Team-oriented with a positive attitude.
• Proven self-starter that can work well under pressure.
• Strong attention to detail and knowledge of vehicle makes and models.
• Merchandising experience is an asset.
• Excellent attention to detail.
  
  

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career development program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!
  
  

***This compensation range will be based on knowledge and experience***

Job Type: Full Time - Permanent

Salary: $17.50 per hour

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.