Stage Experience Lead

Sephora


Date: 3 weeks ago
City: North Bay, ON
Contract type: Full time

You’ll love working here… The Stage Experience Lead will oversee all sales floor departments within a specific Sephora location, ensuring that the team excels in Sephora’s selling model and provides exceptional client service to achieve company objectives.

Client Experience

  • Ensure all on-stage cast properly execute Sephora’s selling model. Support timely response to client feedback. Partner with management to address client-related issues.

Embracing Innovation

  • Ensure proper training in Client Interactive Technology for all World selling cast.

Event Management

  • Support in-store events to meet store goals and address client needs.

Performance Assessment & Development

  • Coach performance management situations, provide feedback, and conduct regular check-ins with direct reports.

Entrepreneurial Spirit

  • Understand and leverage the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have 1-3 years of experience in a similar role at a comparable volume store.
  • Excellent verbal/written communication skills and the ability to influence at all levels.
  • Proven ability to build teams and develop talent to drive sales and client service.

While at Sephora, you’ll enjoy…

  • The people. Work with top talent in the industry.
  • The perks. Discounts, gratis, and exclusive brand events.
  • The education. Investment in training and personalized career development.

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