Bodily Injury Adjuster

We are currently recruiting for Bodily Injury Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle Auto Bodily Injury (BI) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.

You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).

The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

Key Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• 5+ years of technical claims handling experience with a minimum of 3 years handling complex Bodily Injury Claims
• Post-secondary education in an insurance related field license
• Probationary Adjusters Licence required, Full Adjusters Licence and/or CIP Designation is preferred
• Ability to conduct telephone investigations, evaluate, negotiate and settle personal and commercial lines claims
• Advanced computer skills including Office 365
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service