Customer Applications Analyst - Summer 2025

Job Description

With over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States. This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drives our Superior Quality Service.

What You Can Expect:

• Receive a competitive wage
• Gain excellent customer service experience in a professional corporate environment
• Learn basic knowledge of the transportation industry
• Work in a supportive, dynamic, safe, and rewarding work environment alongside other students and industry leaders
• Free access to over 4000 Skillsoft on demand e learning courses as part of our commitment to learning and development
• Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies
• Free parking, an onsite fitness center open 24/7, and an onsite cafeteria
  
  

Responsibilities

• Modernizing processes through leveraging of technologies
• Understanding customer requirements to deliver the best fit solution
• Monitor and troubleshoot various systems to ensure they are functioning as expected
• Enable and maintain data channels between Midland's partners and customers
• Test and support technology enhancements
  
  

Qualifications

• Currently enrolled in a Post-Secondary education with concentration in Information Technology, Engineering, Project Management, Business Administration or in a related discipline
• Technically inclined: process oriented and driven by a natural curiosity
• Thrive in an environment where you can work independently as well as collaboratively
• A continuous learner: acquiring new skills and software applications is second nature
• At home in a fast-paced work environment where solutions are not always clearly defined
• A practiced communicator with strong verbal, written, and interpersonal skills
• Organized, analytical and business savvy
  
  

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.