Merchandise Strategy and Operations Analyst
Staples Canada
Date: 3 weeks ago
City: Richmond Hill, ON
Contract type: Full time
Some Of What You Will Do
The Dropship Merchandise Strategy and Operations Analyst supports the overall process involved in onboarding our online vendors. This position is responsible for effectively creating and maintaining all Dropship skus and supporting the onboarding of online vendors and skus from a merchandising lens. This involves communications with vendors for sku/cost information and content, plus coordination with the Customer Service Team responding to merchandising database and product issues. This individual will partner with the core Merchandising teams to leverage intelligence and help build the merchandising portfolio.
Specifically, You Will
The Dropship Merchandise Strategy and Operations Analyst supports the overall process involved in onboarding our online vendors. This position is responsible for effectively creating and maintaining all Dropship skus and supporting the onboarding of online vendors and skus from a merchandising lens. This involves communications with vendors for sku/cost information and content, plus coordination with the Customer Service Team responding to merchandising database and product issues. This individual will partner with the core Merchandising teams to leverage intelligence and help build the merchandising portfolio.
Specifically, You Will
- Conducts research, gathers industry data and trends to assist assortment/vendor expansion and selection.
- Maintain Dropship Vendor Tracker which comprises various vendor info and terms.
- Handles the overall onboarding of drop ship vendors to the website. This involves a strong partnership between the Merchandise and Digital teams who manage the website and back-end. This includes vendor on-boarding process including setup in Staples Rithum, request of vendor number, FedEx account and access to Staples Partners Website.
- Continuously look for opportunities for process improvement and efficiency, from our internal needs and the customer standpoint.
- Issue various Drop-ship reports with recommendation for improvement.
- Investigate and resolve online drop-ship out-of-stock issues with vendors and Merchandising teams.
- Post-Secondary education in business, retail management, inventory or supply chain management.
- Has a good understanding of both retail and online merchandising.
- Advanced skills in Microsoft Office Suite (specifically Excel, Outlook, Access, Word, PowerPoint, Power BI), SQL and VBA.
- Big Data Analytics - Ability to provide insights, and/or predict opportunities proactively by extracting information from the data lake into a digestible format.
- Experience with business intelligence/decision support software.
- 2-4 years of background in merchandising, buying, replenishment, online merchandising or similar.
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
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