Service Center Supervisor

Trisian-Global Consulting LLC


Date: 3 weeks ago
City: Brampton, ON
Contract type: Full time
This position is responsible for leading and managing equipment repair technicians in the Service Center and Field. Experience in Power Generation and HVAC industry preferred.

Key Responsibilities:

  • Managing a team of 10+ technical employees
  • Provide functional and technical support to the team in coordinating all activities within the assigned region
  • Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards
  • Ensure that facilities and work areas are safe, clean, and fully operational
  • Handle purchase order of parts and service order execution
  • Provide effective and timely support to customers and service center team
  • Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work
  • Responsible for the maintenance of Electronic Daily Timesheets
  • Drives adherence to business practices and cost controls to ensure profitability
  • Coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies
  • Accountable for inventory accuracy and cycle counts Assist with Equipment allocation and assist all stakeholders involved in the process
  • Provision of reporting and analysis for Service Center Manager
  • Able to travel 20 to 30% yearly and be on call


Requirements:

  • 2 year degree or relevant years of experience preferably in the Power generation and HVAC industry
  • Proficiency in MS Office and prior experience with an ERP system
  • Excellent interpersonal, teamwork, customer service and leadership skills
  • Strong organizational skills and Skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities
  • Management experience in a diverse and technical environment required

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