Manager, Provincial Engagement

About The Organization

At Ronald McDonald House Charities British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.

As a champion of family-centered care, we enable access to children’s hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.

In 1983, the first RMH BC House opened its doors in Vancouver with a 13-Bedroom House, and over the years, with an increase in demand for this essential service, construction of a new building was underway. In 2014, a 73-bedroom House was unveiled on the grounds of BC Children’s Hospital along with a new 2,000 sq. ft. RMH Family Room in Surrey Memorial Hospital. As the second-largest House in Canada and one of the largest in the world, RMH BC will continue to grow and meet the needs of families across BC and Yukon.

Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day.

About The Position

Based in the Interior, the Manager, Provincial Engagement is instrumental to the success of the organization’s growth and expansion plans across the BC & Yukon. The role contributes by strengthening relationships with community members, alumni families and McDonalds to raise awareness, drive revenue and create meaningful engagement opportunities across BC and the Yukon, with a particular focus on the communities where our Family Rooms opening and large third-party events are currently based. This role will work collaboratively with the RMH BC team across the province as well as alumni families and community stakeholders in the region.

Key Responsibilities

• Work with the Vice President, Philanthropy and other internal key stakeholders to develop and lead a provincial engagement strategy.
• Strengthen relationships with alumni families and community members to build a network of long-term supporters and volunteers which help to increase revenue and awareness in key markets around the province.
• Build relationships with McDonalds owner/operators around the province with a focus on the Interior and the North.
• Identify, cultivate, and steward new prospects with corporate and major gift potential, establishing and maintaining long-term partnerships.
• Enhance the visibility and understanding of Ronald McDonald House BC & Yukon’s impact through sustained community engagement and outreach initiatives.
• Deliver presentations at corporate offices, service clubs and community groups.
• Work closely with VP, Philanthropy & Director, Community and Signature Events to investigate and imagine new opportunities for community events and activations within the BC Interior.
• Manage gifts in-kind including solicitation, tracking and recognition for the Family Rooms around the province.
• Integrating technology into all processes and developing tracking systems, creating efficiency and accuracy.
• Attending all RMH sponsored events as well as selected other activities conducted for the benefit of RMH (some evening and weekend work will be required).
• Deliver exceptional service to donors as well as key internal and external stakeholder groups.
• Assist the Kamloops Family Room with administration duties where applicable.
• Must have a valid BC Driver’s License and clean driving record with access to a vehicle as needed.
  
  

Job Specific Competencies and Skills

• Alignment with the mission and values of Ronald McDonald House BC and Yukon Ability to represent the House with a polished, positive, and professional demeanor and attitude at all times.
• Commitment to work collaboratively in a team environment with staff, volunteers, families, donors, and the public, in the best interest of families.
• Excellent communication skills (oral and written), dealing with a range of stakeholders.
• A natural multitasker, comfortable prioritizing and managing multiple projects and tasks simultaneously to meet competing deadlines.
• Proactive, can-do attitude and willingness to jump in to help with other duties as required to support the team.
• Demonstrated commitment to long-term relationship building with donors and volunteers.
• Solid working knowledge of fundraising software (Raiser’s Edge), as well as strong administrative skills in Microsoft Office.
• Ability to work a flexible schedule including evenings and weekend, and occasional travel within the province.
  
  

Experience And Educational Requirements

• Minimum 3 years’ fundraising experience
• University degree or diploma in related field
• Experience in marketing & communications or volunteer engagement is an asset
• Experience in nonprofit organizations is an asset
• A commitment to established professional AFP standards
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.

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