Branch Sales Associate

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, we serve more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.

Our welcoming workplace enables you to learn, grow, and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

Branch Sales Associates provide solutions and easily connect with branch walk-in customers. The objective is to capitalize on sales opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude. They have excellent all-around communication skills and the ability to prioritize and manage time effectively.

The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success, and Do the Right Thing.

Job Responsibilities (You Will):

• Ownership of the entire customer experience, including appropriate product selection, accurate order entry and maintenance, picking product, and loading customer vehicles.

• Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.

• Learn and easily navigate through various computer systems and applications for customer facing and warehouse activities.

• Agility to shift focus seamlessly from assisting customers to other various branch tasks, including performing warehouse and showroom related tasks safely for pickup or shipping.

• Perform housekeeping duties as needed to ensure branch appearance meets Grainger standards.

Education/Experience (You Have):

• High school Diploma or equivalent preferred. 1-3 years of experience in related field preferred.

• Flexibility to work any time within branch hours of operation.

• Own your personal development, accept feedback, and be proactive with your leader to support your growth.

• Ability to work in a position requiring:

• Continuous standing and walking.

• Ability to lift up to 25lbs unassisted regularly.

• Ability to safely learn and operate powered industrial equipment.

• Successful and timely completion of initial and ongoing training as required.

• Other branch support duties as assigned according to business needs.

Rewards and Benefits:

• Medical, dental, vision, and prescription drug coverage.
• Paid time off (PTO) and up to 12 company holidays per year (depending on home province).
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with various concerns.
• Registered Retirement Savings Plan & Defined Contribution Pension Plan.
• Educational & Professional Membership Fee Assistance program.
• Employee discounts, team member perks, and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Reasonable accommodations are available during the application and selection process.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when moving from a non-driving role to a driving role.