Accounts Manager, Ticket Sales, Service & Activation

Our league was born out of a collective desire to empower ourselves and reimagine women’s hockey. Here, we combine grit with grace and speed with style. We move beyond discrimination in a spirit of togetherness. We elevate every one of our athletes. We commit to taking risks that will drive our growth. And we challenge ourselves to inspire future generations to dream bigger. Because this moment is bigger than all of us.

JOB DESCRIPTION:

This is a unique opportunity to join the Professional Women’s Hockey League (PWHL) on the ground floor and be a part of building a successful professional league. We are looking for someone who is highly motivated, positive and resilient to join our team. The Accounts Manager, Ticket Sales, Service and Activation will be responsible for selling tickets, activating game day experience packages and delivering championship level service to our Season Ticket Members and customers.

RESPONSIBILITIES

• Full menu ticket sales consultant, responsible for generating revenue through full season, half season, and group ticket packages
• Prospect, identify customer needs and drive ticket sales through a combination of outbound and inbound activity
• Welcome and provide exceptional service to groups on game days while developing lasting relationships with group event builders
• Build and maintain strong relationships with the Greater Montreal business community by attending local relevant events and activities
• Ensure timely, clear and concise communications with Season Ticket Members, Group Leaders and prospects
• Plan and execute member benefits including events, exclusive item deliveries and member recognition opportunities
• Respond promptly to member inquiries and provide assistance for ticket related issues
• Other duties as assigned

Qualifications

• BS/BA degree and/or 2+ years for relevant experience in the field
• Highly motivated, enthusiastic individual with a desire to build a career in the sports industry
• A positive, team-first approach, incorporating integrity, accountability, professionalism and resilience
• Highly organized and detail-oriented
• Excellent oral and written communication skills (English and French)
• The ability to balance short-term wins against steady progress on the long-term vision
• Able to take direction and show initiative in a fast-paced environment.
• Available to work all home games in market including evenings and weekends
• Adhere to all PWHL service standards and policies including Health & Safety while working in compliance with the provisions of the Occupational Health & Safety Act.

Office location: 4110 Blvd. LaSalle, Verdun, Quebec H4G 2A5

Hourly rate: $22 per hour with eligibility for bonus

The Professional Women’s Hockey League is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.