BPO Associate

Company Description

Experience something Brilliantly Different with a career at MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

Job Description

The MUFG Business Process Outsourcing Team (BPO) performs outsourced middle office/trade support operations for investment managers. Our client’s partner with us by outsourcing internal operations to the MUFG BPO team, leveraging our expertise, and freeing up their in-house resources, allowing them to stay focused on their primary investment objectives.

Role of the Associate is to complete daily tasks that are derived based off the service offering negotiated with the client. Often the daily tasks will comprise of use of multiple systems along with completion of different deliverables.

The candidate will be expected work in fast paced team environment, showing a drive to learning specific tasks while maintaining the core values that MUFG uses as a backbone to provide top tier client service. Tasks include reconciliations (Cash/trade/positions/Other), trade confirmation (using matching platforms or via manual paper confirms), wire value implementation and performance reporting. The Associate level role is the foundation of any client service provided by MUFG and due to this the candidate must show a willingness to work the necessary hours to meet deliverables while showcasing their abilities to troubleshoot any issues with deliverables and communicating to client or custodian pursuing a resolution.

Along with a drive to increase their knowledge through means or training, the ideal candidate will also bring some investigative/problem solving abilities gained from Education or prior experience.

• Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement
• Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers
• Ensure continuous monitoring of blotter for Trade confirmation/settlements and ensure timely confirmation and settlement
• Prepare/Review daily cash forecasting and other client reporting requirements
• Support trading operations between the front and back office, from post-execution through to settlement
• Liaising with banks, brokers and custodians to ensure smooth service delivery to customers and completion of deliverables
• Respond to all client queries through communication directly with client operational staff on a daily basis
• Input wires at custodian with high accuracy
• Maintain and update process documentation
  
  

Qualifications

• University or College business degree with a concentration in Finance or other applicable business areas
• Relevant designation in accounting, finance, or management is an asset
  
  

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus. 

So, why settle for the ordinary?  Apply now for your next Brilliantly Different opportunity. 

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

MUFG is an equal opportunity employer.