Systems Enablement Specialist

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Systems Enablement Specialist to join our team. The Systems Enablement Specialist will play a critical role in empowering our sales team with the knowledge, skills, and tools they need to succeed within our CRM and other tools. As the Systems Enablement Specialist, you will support the GTM Sales org with ‘how’ we will achieve our company targets by driving world-class Enablement of all stakeholders.

What you’ll be doing:

• Design, develop, and deliver sales training programs, including onboarding, product training, and ongoing development related to our CRM and Sales Policy.
• Enabling the GTM organization with updates such as changes to internal processes, new releases from our IS department, and product feature releases. You will then continue to support the teams with the adoption of these changes until successfully embraced.
• Working closely with the GTM Operations team and other stakeholders to understand/diagnose the performance in the region, and consequently support Sales Leadership with identifying individual and team training needs.
• Customize training materials to address the specific needs of different sales teams and roles.
• Conduct live and virtual training sessions, ensuring engagement and effective learning.
• Ensure that all training content is up-to-date, relevant, and aligned with the company’s sales strategy and goals.
• Work with the Team Lead - System Enablement Specialists to identify and implement new tools and technologies that can enhance sales performance.

A little bit of:

• Conducting informal training sessions and workshops for a variety of teams.
• Project management.

What you need to bring:

• Salesforce knowledge.
• Enablement background not necessary but a bonus!
• Project management.
• Stakeholder management.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!

What’s in it for you?

Come live the Lightspeed experience...

• Lots of autonomy, flexible work culture, and the option of fully remote work.
• Genuine career opportunities in a company that’s creating new jobs every day.
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback.
• Work in a team big enough for growth but lean enough to make a real impact.
• Development of very high traffic products, used at the global scale.
• Opportunities to learn and expand your skill set.
• Become a valued part of the diverse and inclusive Lightspeed family.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners).
• Flexible paid time off policy.
• Extended Healthcare benefits.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents.
• Mental health online platform and counseling & coaching services.
• Volunteer day.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.