Front Desk Coordinator

With offices in London, Toronto, Strathroy and Kitchener, Lerners LLP provides a full range of legal services throughout Ontario. Lerners maintains an attractive work environment with excellent support services and state-of-the-art technology. Lerners’ employees enjoy a fast-paced work environment and a supportive, collegial culture. Our positions are best suited to individuals who take pride in their work and understand the importance of exceptional client service.

Lerners LLP is seeking a Front Desk Coordinator to support the Administrative Services team in the London, Ontario Office. The ideal candidate will have 1-2 years of experience working in a similar position. We welcome applications without prior experience, provided the candidate demonstrates the willingness to learn and contribute. The receptionist/Front Desk Coordinator will handle all client-facing duties, receiving and processing all incoming calls to the firm, banking for the 88 Dufferin building, as well as boardroom bookings and other administrative tasks.

Primary Responsibilities:

• Greet clientele and firm members at reception, ensuring welcoming hospitality and directing visitors to the appropriate location.
• Answer and forward calls for all office locations and transfers to appropriate staff or departments.
• Answer and forward potential clients for all office locations and transfers to the appropriate staff member.
• Provide basic and accurate information in-person and via phone/email.
• Maintain department and employee directories including adding and removing firm members on directory email and phone lists.
• Manage and respond to meeting booking requests, ensuring all appropriate procedures are followed when booking boardrooms and meeting rooms.
• Ensure reception, lobby, and boardroom areas remain tidy and presentable including all stationary, documentation, and materials.
• Manage and maintain banking at the 88 Dufferin building.
• Assist with setup of coffee and catering for meetings and clean up.
• Other tasks as assigned.

Qualifications:

• Minimum 1-2 years’ administrative experience preferred.
• High School Diploma; additional certification in Office Management is an asset.
• Strong computer skills, primarily in Outlook, Word, Excel and PowerPoint.
• First Aid/CPR/AED Training certificate an asset.
• Hands-on experience with office equipment (e.g. switchboard, fax machines and printers).
• Excellent written and oral communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Strong customer service and troubleshooting skills.
• Excellent administrative and organizational skills.

How to Apply

Interested candidates should submit an application including an updated resume and cover letter to our career portal. Only candidates who have been selected for an interview will receive a response.

Benefits of Working at Lerners:

Working at Lerners is both challenging and rewarding. Our skilled Learning and Development team provides training and continued support to all firm members. Lerners is proud to offer a competitive salary and benefits package:

Benefits:

• Health, Extended Health, Dental and Vision Care
• LTD insurance
• Life insurance
• Parking/Transit reimbursement
• RRSP matching program
• Paid Volunteer Time
• Referral Bonus
• Employee Assistance Program