Repair Centre Service Technician

Job Summary

We are seeking a skilled Repair Center Service Technician for our Mississauga location within our Print Finishing Solutions business. For more than 60 years, our print finishing solutions have served a broad range of document communication needs for businesses worldwide. Our products and services in this category are critical to our customers in distinguishing their printed materials and achieving a professional edge in today’s competitive market.

Reporting to the National Field Service Manager, this position is responsible for performing repairs and maintenance on industry leading GBC, Duplo, MBM, etc. branded electro-mechanical products. Products such as laminators, booklet makers, folders, punch and bind equipment, and shredders that are used in commercial and production Printing, offices and schools.

Responsibilities

• Perform bench repairs on equipment that is part of our exchange pool of equipment; customer returned equipment and other defective stock
• Inspect, repair, and maintain mechanical and electrical components of our wide format lamination, binding, booklet making, folding and cutting equipment
• Provide back-up support for our parts distribution process; pick, pack and ship parts orders and update the ERP system accordingly
• Provide assistance to Field Service Technicians on an as required basis with product installations, vacation coverage and service call overflow
• Monitor service call completion for rural customers serviced by our third-party contractor and follow/up when needed

Qualifications

• College or Technical School Diploma in an electrical/electronic and/or mechanical field
• Minimum of 1 year of service experience in the repair of electrical and/or mechanical equipment
• Experience in print finishing solutions or within the printing or photocopier industry considered an asset
• Excellent customer service skills with the ability to effectively communicate and interact with customers and peers at all levels, both orally and written
• Good time management skills
• Ability to prioritize and manage multiple tasks in a dynamic environment
• A self-starter with the ability to work with minimal supervision
• Must be able to lift 60lbs.
• Minimal overnight travel necessary; must be able to travel to United States for training
• Local Candidates Only: Must be able to work on site in Mississauga, ON, 5 days per week

About Us:

You know our brands. You love our brands. You just may not know they are ours.

If you have touched a PowerA gaming controller, a Five Star notebook, a Swingline stapler, a Quartet dry erase board, or a Kensington computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of over $2 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.

Apply now and build a successful future with ACCO Brands.

Click here to learn more about our employee benefits.

More information about ACCO Brands, the Home of Great Brands Built by Great People, can be found at www.accobrands.com.

Equal Opportunity Employer

At ACCO Brands, we are committed to providing an environment of fairness and mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical and mental disability, veteran status, and any other characteristic protected by applicable law. ACCO Brands believes that a diverse and inclusive work environment is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

AODA

Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy. Applicants are asked to make their needs known in advance.