Senior Learning Partner

About This Opportunity

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

This role will own the end-to-end learning development process and deliver best in class learning solutions that are balanced based on business need, Meridian’s strategic objectives, resources and/or project scope. Learning solutions at this level may be complex and involve a higher degree of collaboration with assigned project teams, vendors, and internal and external partners. This role will actively develop internal partnerships with stakeholders and subject matter experts. The Senior Learning Partner will work with the Senior Manager Employee Growth and Development to manage learning solution requests and talent development requirements across the business.

Key Responsibilities:

Learning and Development Consulting:

• Work closely with learning team, business leaders, project teams, Employee Experience, change management and other internal departments throughout the learning process to understand business priorities, needs, strategies, and recommend an appropriate learning solutions and metrics.
• Influence stakeholders without authority and provide consultation on potential solutions that will close skill gaps, improve performance, and effectively manage change.
• Project manage small learning projects, keeping track of tasks, timelines and an assigned budget.
• Develop a best-in-class learning programs to address project and program needs while keeping sight of organizational and strategic goals.
• Develop a deep understanding of the business, future of work, and industry knowledge to better serve our internal client groups.
  
  

Analysis and Evaluation:

• Analyze the learning needs through a variety of approaches including surveys, interviews, focus groups, and review of available data.
• Partner with internal partners \ to ensure accuracy of analysis and validate identified gaps.
• Leverage the Kirkpatrick model (5 levels) for learning evaluation to determine the effectiveness of learning programs and return on investment.
• Use data driven insights to identify learning requirements, business needs related to performance and talent development, and opportunities for continuous improvement of learning programs.
  
  

Learning Delivery and Advisory:

• Own the delivery of blended learning solutions, ensuring positive learner experience for all learning programs and solutions.
• Facilitate face-to-face or virtual delivery as required – effectively engage learners using a variety of techniques and deliberately measure learning acquisition through a variety of approaches from informal to formal.
• Provide advisory and consultative services to the business, as required, to help align employee development with both individual and organizational learning and development needs.
• Understand and manage learning delivery across the entire L&D tech stack (Meridian Learning (UKG), LinkedIn Learning, Growthspace, Vimeo, etc.)
  
  

Industry Knowledge and Modernization:

• Stay abreast of strategic emerging industry trends, with a keen focus on skill development to support workforce transformation through the future of work.
• Stay abreast of emerging industry trends impacting the design, development and delivery of learning programs.
• Stay abreast of emerging industry trends as it relates to the analysis and evaluation of learning programs.
  
  

Knowledge, Skills, and Abilities:

• Strong business acumen and relationship management skills, supporting the ability to constructively work with internal stakeholders in all levels of the organization.
• Problem solving and communication skills that support proposing clear solutions to complex programs.
• Knowledge and experience with using L&D development (ADDIE, SAM) and evaluation (Kirkpatrick) methodologies.
• Strong knowledge of Microsoft 365 applications–and learning authoring tools (Articulate 360, Visio, Adobe Premiere, Vyond, etc.)
• Manage multiple learning programs with extensive detailed coordination and a high attention to detail.
• Travel will be 10% interprovincial.
  
  

Education, Designations, Training, and Experience:

• Minimum of 5 years’ experience in learning and development, with a focus on consultation.
• Adult Learning Certificate or Degree – completed or equivalent professional experience
• Post-secondary education
• Financial Services experience considered an asset.
  
  

Office Location: Toronto Corporate Office OR St. Catharines Corporate Office. This is a hybrid work opportunity.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your candidates and clients!
• You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
• This is not your typical "corporate" job. We work hard and we have fun!
  
  

Who we are:

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Find our story here: About Meridian

Experience the Difference!

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

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