Communications Manager & Events Coordinator

MASC


Date: 2 weeks ago
City: Ottawa, ON
Salary: CA$27 - CA$30 per hour
Contract type: Full time

MASC is seeking a creative and dynamic Communications Manager & Events Coordinator to join our passionate team!

For over 35 years, MASC has been connecting professional artists from diverse cultural backgrounds with schools and communities. Our programs, offered in both English and French, include performances, workshops, artists-in-residence and multi-day festivals. The Communications Manager & Events Coordinator will be responsible for managing MASC's communications strategy, which includes creating engaging marketing and communications content and overseeing mass marketing. This role also provides Program Directors with key logistical and administrative support for annual events, such as IllustrAuteurs, Festival de danse en milieu scolaire, MASC Young Authors and Illustrators, and the MASC Arts Awards.

We are looking for an organized, creative, and efficient individual who thrives on creating impactful communications and who loves coordinating events. If you enjoy making a difference through the arts and working within a vibrant, fun team, we’d love to hear from you.

  • Position: Full-time (flexible: remote, hybrid, or in-office)
  • Hours: 40 hours/week, 52 weeks/year
  • Salary: $27 to $30/hour (Commensurate with experience)
  • Benefits: Life and long-term disability insurance
  • Vacation: 15 days paid vacation annually
  • Sick Days: 10 days paid annually
  • Start Date: As soon as possible
  • Application Deadline: Open until the position is filled

Key Responsibilities

Marketing:

  • Create and implement an annual marketing strategy to engage key audiences (e.g., email campaigns, direct mail, database management).
  • Collaborate with the Graphic Designer and team to produce promotional materials (e-flyers, posters, brochures, website imagery, etc.).
  • Manage social media presence and engagement across multiple platforms
  • Produce multimedia content, including videos, slide shows, and PowerPoint presentations, often working with contracted professionals.
  • Oversee CRM tools (FileMaker Pro, MailChimp) for targeted email campaigns.
  • Intern Management: Oversee and guide interns who support specifically social media posting

Communications:

  • Create and manage content such as annual reports, newsletters, press releases, and public communications.
  • Collaborate with staff to determine messaging, communication calendars, and strategy based on data and trends.
  • Distribute fundraising campaigns in partnership with Fundraising Consultant
  • Regularly update website content, including event registration forms.
  • Build and maintain media relations, writing articles and securing press coverage.
  • Conduct research for press releases, grant applications, and speeches.

Event Coordination:

  • Provide logistical and administrative support for annual events in partnership with Program Directors, including:
  • Setting up registration systems (WordPress-Gravity Forms) and processing payments and handling communications with participants.
  • Coordinating artist travel, accommodations, and necessary materials.
  • Handling class lists, confirmations, and event logistics (e.g., buses, catering, T-shirts).
  • Providing on-site support, including carrying equipment, managing event materials, and providing technical assistance (e.g., slides during presentations).

Required Qualifications & Skills

  • Bilingual proficiency (English and French) with exceptional oral and written communication skills.
  • Post-secondary education in a relevant field, or equivalent work experience.
  • At least 4+ years of professional experience in communications and event coordination, with proven communications and project management skills.
  • Strong knowledge of marketing and communications strategies, with the ability to plan, organize, and prioritize.
  • Experience with:
  • Microsoft tools including Outlook, Teams and Planner
  • Social media management and content creation.
  • WordPress, including Gravity Forms.
  • CRM tools, databases, and email marketing (MailChimp).
  • Media relations and press outreach.
  • Data analysis for marketing and communications.
  • Event coordination.

You are...

  • Passionate about community arts education and its impact on local communities.
  • Curious, with initiative, always looking for new ideas and solutions.
  • Adaptable and able to thrive in a fast-paced, evolving environment, at times under pressure
  • Collaborative, but also self-sufficient when working independently.
  • Highly organized, with an eye for detail and the ability to manage multiple projects.
  • Committed to Inclusivity, Diversity, Equity, and Accessibility in all aspects of work.

Bonus: Strong local arts community and media contacts are an asset!

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