Customer Fulfillment Associate

Position Summary

Working as a Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An Associate picks, packs, and dispenses online orders ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as a Customer Fulfillment Associate may be a great fit for you!

What you'll do

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality, i.e., no damaged products, freshest product selection, etc.
• Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space-efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to safety and food hygiene standards including maintaining a clean work area, immediate cleanup of spills and debris, and ensuring all totes are clean and void of debris before packing.
• Operates material handling equipment safely and responsibly, ensuring all safety pre-inspection checks are completed before use.
• Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, customer satisfaction, safety, and quality standards.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1130 Midland Ave, Kingston, ON K7P 2X9, Canada