Package Center Specialist

Job Summary
This position works in the package center servicing customers and coordinating the center’s administrative activities. This position may be responsible for the training and development of center administrative employees where such employees are assigned and will direct the work of others.

Driver dispatch management to ensure smooth pickup and deliveries. Facilitates communication between the driver group and the FT supervisors via the ODSE messaging system.

• Job Type: Full-Time - Permanent
• Work Location: Ottawa
• Workdays: Monday to Friday.
• Shift duration: 12:00 PM - 8:30 PM.

Responsibilities:

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of customer's delivery concerns and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.

Ordering supplies, paying bills, managing vendors, assisting employees with questions. Operates all equipment, software, and devices and trains others. Maintains a clean, organized, and safe working environment.

Qualifications:

• High school diploma, GED, or International equivalent
• Prior UPS Experience or in logistics industry - Preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Strong verbal and written communication skills
• Ability to lift 40+ lbs./18+ kgs.
• Availability to work flexible shift hours, up to 5 days per week

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.