Distribution Centre Team Associate - Logistics Store Support

Résumé des fonctions

This position is responsible for timely and accurate responses/solutions to both our phone and email requests from our internal/external customers. This position is also responsible for producing accurate reporting, while meeting strict deadlines on a daily/weekly basis.

Ce que vous ferez...

• Communicate with carriers, DC teams, Store Support Centre (SSC) & Stores via telephone and email exercising a high level of urgency.
• Escalation point – provide assistance and escalation when required.
• Accurately document Customer requests via the Salesforce CRM system to ensure full circle resolution on all requests, while following set SOP’s.
• Prepare National reports (store delivery schedules, off schedule, daily load reports, etc.) for all DC’s within specified deadlines.
• Carrier delay reporting, ensuring store notification and follow up by tracking load arrivals and departures on a daily basis and research late deliveries.
• Complete trailer load revisions or temporary window blockings.
• Assist Stores / Carriers / DCs with emergency preparation and resolution (reefer requests, temperature integrity scripts, storage trailers, trailer accidents, product recalls, and planned and unplanned power outages).

Compétences minimales

Age - 18 or older

Compétences recherchées

Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.

Emplacement Principal

6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada