Account Director

7 Communications is a luxury lifestyle and marketing agency. United by the belief that it takes courage and relentless effort to stand out, we inspire our clients to ignite their brand’s promise.

Our team is comprised of passionate, strategic, creative, execution-obsessed, resourceful, innovative, detail-fixated, get-the-work-done, problem-solving humans—working together every day to create and deliver world-class outcomes for the many clients we serve.

We are in search of an Account Director. Reporting to the Vice-President, the ideal candidate will have previous agency and/or client-side experience, and proven expertise in client service and account management.

Successful candidates will come equipped with:

• A talented, kind human being;
• Ambitious, open to learning and growing, and accustomed to working in a swift-moving, ever-changing environment.
• A thinker, who possesses an entrepreneurial spirit, is a demonstrated self-starter, and is able to work both with internal teams and creative services, to create and deliver strategic, integrated marketing campaigns for clients.

Key responsibilities:

• Serve as a digital-first thought leader able to manage through-the-line accounts to align integrated marketing strategies with each client’s business goals and objectives, guiding them to define and deliver against their vision.
• Create insight driven strategies—from concept to execution—working closely with the creative and account teams.
• Responsible for the successful management of client campaigns, you will serve as a link between our clients and the agency.
• Manage campaign and administrative work, and ensure that all projects are completed both on time and on budget – always.
• Forge, nurture and foster client relationships, and effectively engage and communicate with them throughout campaigns.
• Alongside agency colleagues, present the campaign idea(s) and budget to the client.
• Present digital, social and/or creative work to clients for feedback and/or approval.
• Develop budgets, manage campaign costs, and reconcile and invoice accounts.
• Write and distribute timely client reports; monitor the effectiveness of campaigns; and, undertake any/all necessary agency-related administration tasks.
• Assist with development and execution of new business pitches, along with other agency staff, to secure new business.

What we are looking for:

• Strong leadership—proven ability to lead the client, the account, and the team. These attributes and skills would include: confidence, decisiveness, timely decision-making, self-starter, integrity, persuasion, delegation, flexibility, communication, and the ability to implement strategy and execute contingency plans.
• Proven experience and competence managing digital, social, and performance campaigns.
• Proven prior work experience managing multiple accounts/clients/projects at once, with various goals, across different industries—proactively leading the team and the client deliverables to successful outcomes.
• Extraordinary problem-seeing and solutions-oriented, problem-solving capabilities.
• Considerable experience working with identifying, establishing, and monitoring metrics and analytics.
• Exceptional oral and written communication and conversational skills.
• Proven experience managing direct reports, fostering their growth and professional development.
• Proficiency in budget planning (forecasting), budget development, budget management (tracking and review), and financial reconciliations (including invoice preparation).
• Aptitude for generating organic growth for the business, through effective account management.
• 7+ years of marketing experience, preferably with an agency.
• Post-secondary degree or diploma in marketing, business, communications, or equivalent professional qualifications is preferred.
• Demonstrated proficiency with Desktop Applications—including Word, Excel, and PowerPoint as well as Slack or Teams; and, strong insight into and aptitude for both digital and social optimization platforms.

Take a moment to introduce yourself. Tell us why this job is of interest to you and be sure to include your resume/CV and links to any social platforms you would like us to explore.

Please note that due to the number of applications we receive, we are not able to contact everyone who applies. However, all applications are stored in our talent database, and will be considered for future opportunities.