Product Educator

Job Brief

In this role, you will act as a product educator for Rothmans Benson and Hedges. Rothmans Benson and Hedges, or RBH, is a company that aims to build a smoke-free Canada by providing alternatives to cigarettes.

What Encore's All About:

At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day. Our Vision: The first choice for tier one organizations seeking to optimize their field sales investment. Our Mission: Provide uncompromising quality of service and unparalleled caliber of thinking...developing strategies and delivering solutions that enable our clients to win.

The Opportunity:

Part-Time Product Educator – Floater Position - Toronto Core Territory - Approx 5-19 Hrs/Week

Evenings and Weekends

Position Summary:

Our client RBH is looking to create a smoke-free Canada. Your role as the product educator is to help bring that goal to life by introducing RBH’s products and educating front line staff and managers on the many features of RBH’s smoke-free products. Through your higher-performing, persuasive and goal-oriented personality you will build strong relationships with the managers and front-line staff at the outlets in your territory and increase the sales of RBH’s products. To do this, you will need to deliver on the building blocks of sales and customer service. Said differently: WE need YOU to make sure our client’s products OUTSELL the competitors to help build a smoke-free Canada!

What You Will Be Doing Every Day/Evening:

• Building relationships (customer service) with key store personnel - this is the core component of the role!
• Educating staff on new products and best selling practices for smoke-free alternatives.
• Building engagement with RBH products to increase market share.
• Gathering & reporting competitive insights in field.

The RIGHT Candidate:

At Encore, we feel that no matter your background, what’s most important to your success and ours is the way you interact with others. Don’t get us wrong, if you have the right experience and skills, that’s great. So, if you’re thinking about working with Encore, it’s important that you know what we’ll expect from you:

• Genuine interest in part-time employment
• Available to work weekdays from 7pm-11pm and weekends from 3pm-11pm
• Amazing customer service and sales skills
• Full access to a reliable vehicle
• High-speed internet with WiFi at home

Your Experience:

You have previous sales and/or customer service experience, preferably in a retail environment. If not in a retail environment, don’t worry, as long as you share the same values, we can teach you all you need to know once you’re on board.

How to Apply:

If you haven’t already figured it out, it’s really important for Encore to have the RIGHT Team. If you know that you’re a great match for this role and think you’ll be a great fit with Encore, then you should definitely apply to this exciting opportunity! If you’re not jazzed about what you’ve read so far, that’s OK; we’re sure the right job is out there somewhere for you.

For those of you who apply, thanks so much for your interest in learning more about this exciting opportunity. We’d love to chat with all of you, but sometimes we simply don’t have enough time. If we feel you’re a good match, we’ll definitely be reaching out to you to move you forward in the selection process. If you're selected, you'll be asked to complete a recorded, digital interview which you can do with a webcam or a mobile device with a front-facing camera.

Encore strives to make our recruitment and selection processes as accessible as possible and provides accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and selection process, please reach out to us.