Assistant Store Manager

We are seeking an Assistant Store Manager to live our purpose of: Sharing our Passion for People and Spirits!

About JAK’s
With 9 liquor store locations, JAK'S is a market leader in BC's retail beer, wine, and spirits industry. We are a family-owned business, committed to fostering a culture of gratitude, learning, and FUN! As an Assistant Store Manager, you will be part of the JAK's leadership team, helping plan, organize, and direct the retail operations of your store in collaboration with the General Manager. You will participate in scheduling, hiring, coaching, performance management, coordinating shift activities, fostering positive relationships among the team, and mediating customer requests or complaints.

Perks and Benefits

• Competitive wages, plus tips
• Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses)
• Monthly tasting allowance
• A generous staff discount
• Onboarding and training program
• Product Knowledge seminars
• Medical & Dental Benefits
• Quarterly incentives

The Ideal Candidate

• Proven leader with a passion for the craft beer, wine, and spirits industry
• Experience in coaching, training, managing, and scheduling
• Positive attitude with the ability to energize a team
• Effective communicator able to share knowledge
• Ultimate team player
• Ability to create a ‘wow’ experience for guests and coach others to do the same
• Embodies the JAK’S values of Caring, Learning, Integrity, Hospitality
• Wine Knowledge of WSET 2 or WSET 3 is considered an asset

Key Responsibilities

• Ensure JAK'S brand promises are consistently delivered: Unique product selection, outstanding service, unmatched in-store experience
• Facilitate a fun work environment by bringing fun energy to work
• Lead and manage a team of customer service/sales specialists
• Provide training, mentoring, and coaching to develop the team
• Ensure all JAK'S standards are met and exceeded
• Participate in the hiring process with the store manager or Director of Human Performance
• Communicate and achieve budgeted key performance indicators within the team
• Create and implement customer-focused business strategies

It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests, and communities. If you want to work in a dynamic, fun environment, create memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it!

We can't wait to welcome you to the JAK's family!