Senior Manager - Payroll Managed Services

Job Type: PermanentWork Model: HybridReference code: 128313Primary Location: Toronto, ONAll Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Learn from deep subject matter experts through mentoring and on the job coaching
• Be encouraged to deepen your technical skills…whatever those may be.
• Have many careers in one Firm.

What will your typical day look like?

We are seeking a highly experienced and motivated Senior Manager to be part of the leadership of the Payroll Managed Services team within the Deloitte Payroll as a Service offering. The Senior Manager will be responsible for all aspects of payroll services, including implementation, process design, compliance, and team training and management. The ideal candidate will have a proven track record in payroll management, extensive knowledge of various payroll solutions, and the ability to develop and lead a team.

About The Team

Leadership and Team Management

• Build and lead a high-performing team of payroll professionals, ensuring their development and growth.
• Provide guidance, direction, and support to the team, fostering a collaborative and inclusive work environment.
• Set clear performance expectations and goals for the team, monitoring progress and providing regular feedback.
  
  

Payroll Process Implementation

• Review of Payroll deliverables to ensure high quality and timeliness of processing and reporting for our clients - Strong payroll tax technical and accounting skills are a must.
• Oversee reporting of Payroll information to client stakeholders.
• Responsible for the quality of services to our clients and management of risk for the firm.
• Implement efficient payroll processes and procedures, considering best practices and industry standards.
• Identify opportunities for process improvement and automation to enhance efficiency and accuracy.
• Collaborate with cross-functional teams, such as the payroll advisory and system implementation teams, to ensure seamless integration of payroll processes.
  
  

Payroll Compliance and Controls:

• Establish and enforce robust controls and procedures to ensure compliance with payroll regulations, tax laws, and company policies.
• Maintain the integrity of the HR and Payroll system and inputs for our clients.
• Stay updated on relevant payroll legislation and regulatory changes, ensuring timely implementation of required updates.
• Collaborate with the payroll advisory team to conduct regular internal audits of our client files to identify any potential compliance issues and take corrective actions, as necessary.
  
  

Payroll Solution Management:

• Collaborating internally to enhance payroll solutions for small and mid-size clients.
• Optimize the use of the Deloitte Dayforce BPO solution for our Mid-Market clients.
• Collaborate with System implementation teams to support Oracle, Workday and SAP implementations.
• Stay abreast of emerging payroll technologies and trends, recommending enhancements to improve service delivery.
  
  

Enough about us, let’s talk about you

• National payroll Institute, Payroll Compliance Professional (PCP) and Payroll Leadership Professional (PLP) designations required.
• Minimum of 8-10 years of experience in payroll management, preferably in a similar position or leading a payroll team in the industry.
• Experience performing payroll activities, such as, onboarding new employees, terminations of retiring employees, leave and absence, payroll processing, benefits reporting with Canadian organizations is a must.
• Experience with international payroll activities would be a nice to have.
• Strong understanding of payroll compliance requirements, tax regulations, and labor laws.
• Proven ability in developing and leading high-performing teams, fostering a culture of collaboration and continuous improvement.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Strong analytical and problem-solving skills, with a keen attention to detail and strong organization skills.
• Ability to adapt to changing priorities and work in a fast-paced, deadline-driven environment.
• Ability to work independently with minimum supervision, as well as, on a team.
• Strong oral and written communication skills; fluent in English, French is an asset.
• Intermediate to advanced level of MS Office Suite proficiency (e.g., MS Excel, Outlook, Word).
• Extensive knowledge and experience with various payroll solutions, including Dayforce.
  
  

Total Rewards

The salary range for this position is $118,000 - $220,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You Shape How We Make Impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.